ZYXEL Deutschland GmbH

ZYXEL Deutschland GmbH Alternatives

Adastra
4.9
1,001-5,000
Frankfurt am Main

Cloud Solutions
Artificial Intelligence
BI & Big Data
Managed IT Services
Innowise
4.9
1,001-5,000
Frankfurt

Software Development
CRM Solutions
Web Development
Artificial Intelligence
Company Profile

Profile Overview

About ZYXEL Deutschland GmbH

"Zyxel has been connecting people to the Internet for nearly 30 years with a focus on innovation and customer centricity. Our adaptability and innovation in networking technology have kept us at the forefront of networking and Internet access for telecom carriers/service providers, enterprises and home users. Zyxel is building the networks of tomorrow, tapping into every conceivable potential. By doing so, we meet the demands of the modern workplace and empower people at work, at home and at play. Zyxel, Your Networking Ally. "

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Locations


Würselen

Adenauer Strasse 20/B3
52146 Würselen (DE)
02405-6909-0

Services

100%
Please note: The assignment of these data is based on estimates by Feedbax. These benefits are subject to change at any time at the discretion of the provider once it has adopted this company profile.

Managed IT Services

100%
Please note: The assignment of these data is based on estimates by Feedbax. These benefits are subject to change at any time at the discretion of the provider once it has adopted this company profile.
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Rating Overview


Overall Rating

4.2
17 Reviews

Rating distribution

RATINGPERCENTAGEDISTRIBUTION
5 stars87.5%
4 stars0%
3 stars0%
2 stars0%
1 star12.5%
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reviews

Feedbax reviews

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All Reviews


1.0

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So I'm totally disappointed with ZyXEL. I bought a NAS just under a year ago, and after a firmware update, it only had a 100 Mbps connection on the network. The device was replaced twice, and both times the same problematic firmware was installed, and ZyXEL isn't helping at all. They just say "end of life." Never again ZyXEL—I’m replacing their other products too and won’t recommend them to my customers. They don’t deserve a single star.


Comment by ZYXEL Deutschland GmbH

Thank you for your feedback. The NAS series devices you mentioned—such as the NAS325, NAS520/1, or NAS540—are very old models that reached end-of-life status back in 2021. Since then, these products have no longer been actively developed, and no new firmware or operating system updates are available. Firmware updates installed after the official end of support may therefore lead to limitations, particularly when used with modern network infrastructure. Unfortunately, in such cases, we are no longer able to provide technical support or further customizations. We understand your frustration and regret that you have had this experience. At the same time, we ask for your understanding that full compatibility with current system environments cannot be guaranteed for products outside the active product lifecycle. Please contact your seller to find a solution. Best regards, Zyxel Support Team

Google

5.0


Comment by ZYXEL Deutschland GmbH

Thank you very much

Google

5.0

Google

5.0


Comment by ZYXEL Deutschland GmbH

Thank you very much for the great news.

Google

5.0

We have had Zyxel APs in the house for as long as I can remember (4 of them). Since then, however, we have always had a problem with the wifi, it always had to be two, otherwise there was no reception in certain areas of the house. In the near future, however, I want to run certain processes in the house via HA and it is important for me that the WLAN works perfectly. I've tried a few things over the last few weeks, but there was always something that didn't work. (I always ask for help from support when I really can't get any further) The last time I tried logging in again and reintegrating everything AP into the system, everything was fine apart from a few little things. I contacted support for this and they responded very quickly, even though the processing level was low. I am really grateful to you for that. Now everything is up and running and I can close the wifi issue.

0

Comment by ZYXEL Deutschland GmbH

Thank you for this very positive message. We are always available to answer your questions, even if you have to fill out a form first. We then have all the important data we need to help you quickly and without many follow-up questions. This example shows that by using the processes we offer, the response and solution can be quick. We wish you continued pleasure and success with our products.

Google

5.0

Great advice from Mr. Stürz! That's why I've been ordering everything from you for a long time.

0
Google

1.0

This content of this review is only accessible to registered or logged-in users. Please register for free to gain full access to all content on our platform. After you register and log in, revisit this page to read the unlocked content. Additionally, once registered, you can fully browse our directories, gaining free access to all company profiles, structured favorites lists, and inspiring case studies.

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badly reachable...whether by e-mail or by online contact or by phone...really a disaster ! There is no feedback at all !

0

Comment by ZYXEL Deutschland GmbH

Hello Mr. Eichele, You had asked about the difference of Twonky and DNLA for a peripheral you are using and this request was answered by our specialists at 13:52. Are there any unanswered questions or can we help you in any other way? Best regards Zyxel Networks A/S

Google

5.0

Excellent company.

0

Comment by ZYXEL Deutschland GmbH

Dear Ruper, thank you very much for this positive review. We appreciate direct feedback from our customers.

Google

5.0

Top offers and friendly advice

0

Comment by ZYXEL Deutschland GmbH

Hello Horst, thank you very much. We are always happy to receive positive feedback.

Google

5.0

0

Comment by ZYXEL Deutschland GmbH

Thank you for the excellent review.

Google
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