VisionmaxX GmbH

Very good. Mr. Seemann is very patient and competent.

I have been working with Visionmaxx for almost 20 years now and I am still thrilled. In all this time, there have been hardly any problems. The hardware works flawlessly. Since TI, there have been a few minor issues, but Visionmaxx has always resolved them quickly and reliably. The advice is excellent! I have always been offered solutions that were useful for my practice. I have only had downtime once, and it took less than three hours for everything to be up and running again. The remote maintenance options are simply fantastic! And if that doesn't lead to success, such as in the case of a hardware defect, a replacement PC was delivered to my practice within a very short time. Incidentally, I caused this error myself because I didn't follow Mr. Konrad's advice to replace my old PC with a newer model, as I thought I could save money. I wouldn't want to be without Visionmaxx's support. Of course, good service costs money, but in return I don't have to spend hours dealing with my PC or IT issues on top of my work. And besides, the people at Visionmaxx are much better at all of that than I am. A big thank you to the Visionmaxx team!

We—dentkonzept GmbH—have received highly professional support from Visionmaxx right from the start. We have excellent contacts and the IT runs extremely reliably. Thank you very much for the excellent advice and commitment—for over 5 years now. Highly recommended!

Long-standing support, and a reliable partner despite challenges! We have been a VisionmaxX customer since 2008 and have accompanied the company over many years from a smaller provider to a nationwide IT service provider. In such a long-standing collaboration, there are naturally times when everything runs smoothly, and also phases when growth or changes cause things to become a little bumpier. For example, we initially encountered some difficulties with our current Windows 11 migration. However, it is important for us to emphasize one thing above all else: Visionmaxx took our criticism very seriously and responded immediately in an extremely professional manner. Within a very short time, the project was redesigned and completed competently and in a structured manner. In our view, this is precisely where the quality of a company is revealed... in how it deals with situations where not everything runs smoothly right away. For us, it is precisely the willingness to openly accept problems and find solutions quickly that demonstrates genuine customer focus. For this reason, and precisely for this reason, we would actually like to add a "plus" to the five stars. In our experience, there is no other IT service provider in Germany that is so comprehensively positioned in the dental sector. From classic IT to dental-specific interfaces (intraoral camera, X-ray, device integration), update services for administration and X-ray software, and IT security (firewall, email sandboxing, etc.)—VisionmaxX is always up to date in both consulting and implementation. Even after many years, we still feel very well taken care of at VisionmaxX, and are happy to recommend the team at any time.

Just as Google is the obvious choice when it comes to search engines, VisionmaxX should be the obvious choice when it comes to IT for medical practices! It sets the standard in every respect, yet is accessible and more than reasonably priced!

Our practice has been a VisionMaxx customer for many years, and I have nothing but positive things to say. VisionMaxx took care of everything. The planning, execution, and communication were excellent. The service is extremely well organized. We have been customers for almost 15 years and can recommend VisionMaxx with a clear conscience.

As a cardiology practice, we receive IT support from Visionmaxx. My experience has been consistently positive. Good analysis of the current situation, staggered recommendations for improving the infrastructure depending on financial possibilities and rapid implementation. Good availability in the event of problems and rapid resolution. Since working with Visionmaxx, relevant IT system failures have been significantly reduced (in fact, hardly any). Exactly the right partner for the great importance of a stable IT infrastructure in the healthcare system!

I have been working with Visionmaxx for a long time - fast, competent and very nice service. I would particularly like to emphasize the technician Kevin Dau. He was at my practice yesterday to upgrade Windows 11. Fast, competent and really super friendly. A great employee - many thanks to Visionmaxx. Dr. Olaf Barckhausen

We have been working with Visionmaxx for over 3 years now and are completely satisfied. We would particularly like to highlight the employee from Leipzig, who once again impressed us today with his expertise and patience. He helped us quickly and reliably with monitor problems and even professionally solved a complex cable installation through difficult cable ducts. Thanks to his competent support, our IT is running smoothly again - which is extremely important for our day-to-day practice. We really appreciate Visionmaxx's reliability, friendliness and high level of technical expertise and can recommend the company without reservation! Thank you very much for the great service!