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TRAS IT Service GmbH
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Company Profile
Profile Overview
About TRAS IT Service GmbH
Company description: Not available
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Services
100%
- Managed IT Services: 100 %
Please note: The assignment of these data is based on estimates by Feedbax. These benefits are subject to change at any time at the discretion of the provider once it has adopted this company profile.
Managed IT Services
100%
- IT Infrastructure : 100 %
Please note: The assignment of these data is based on estimates by Feedbax. These benefits are subject to change at any time at the discretion of the provider once it has adopted this company profile.
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Rating Overview
Overall Rating
Rating distribution
| RATING | PERCENTAGE | DISTRIBUTION |
|---|---|---|
| 5 stars | 69.2% | |
| 4 stars | 0% | |
| 3 stars | 0% | |
| 2 stars | 0% | |
| 1 star | 30.8% |
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reviews
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All Reviews
A. March 2026
Google
Marion Weiler August 2025
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A few weeks ago I wrote to the company about an acute problem by e-mail (e-mail address given as contact on the homepage). There was no response to the first email. I then called them. I was told on the phone that I had to use a different e-mail address. This is what I did. At least I received a read confirmation. But nothing more happened. I haven't received any feedback to date. If the company doesn't have the time or inclination to accept an order, I expect at least a brief response that it is not possible. It is also surprising when an IT company has an e-mail address on its homepage that is not up to date.
Google
Schrigiii July 2023
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Why call yourself Swissnet if you're not from Switzerland. Huge cheat.
Comment by TRAS IT Service GmbH
Thank you for your review. swissnet ICT GmbH is the German branch of swissnet AG, which is located in Berg in the canton of Thurgau (Switzerland). We hope to have given you clarity with our answer and send you nice greetings from Switzerland as well as from Germany.
Google
Bernd Ziemann January 2022
Perfect, friendly and competent. This is how all service providers should be.
Google
Darius Krause August 2021
Super friendly and competent team
Google
Willy Wolf August 2021
Google
Hildegund Mayer July 2021
Very good cooperation with the technicians. Competent, helpful. Yes to me was explained as not a Telekom technician, as orginale housewife, the technology of the Fritz Box, so that everyone understands it yet. In German, not in English. And what is important in the corona time...with mask, everything perfectly understood. Thank you......Thank you...and to the Swiss staff...Mr. A.n. love greetings from home.
Comment by TRAS IT Service GmbH
Thank you very much for your positive evaluation and praise. We will be happy to pass it on to the appropriate staff.
Google
Georg Al-Rashid October 2019
Everything has been great
Google
Melli Great August 2019
0
Google
Heidi Braumüller July 2019
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After updating the Office program, I could no longer open Word or Excel. Unfortunately, I had misplaced the handwritten notes to my purchased Office package. A Tras IT technician got me a new "key" for just under 430 euros, so I can use the programs again. I don't want to come off as stingy, but I feel like I've been ripped off. I simply do not earn enough for this IT service.
Comment by TRAS IT Service GmbH
Dear Ms. Braumüller, thank you very much for your comment on our company. We deal very intensively with open feedback, because we want to improve continuously. The satisfaction of our customers is our top priority and incentive at the same time. We are sorry to read that your experience was not exclusively positive. In your case, we worked on your explicit request, because our technician presented alternatives as well as more cost-effective solution proposals. If you have any further questions or uncertainties, please contact us by phone or e-mail at: [email protected] - Your TRAS IT Service Team
Google
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