Silindo Alternatives
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Agency DirectoriesProfile Overview
Attractive Pricing- Minimum Budget
- > €50,000
- Hour Rate
- €25 - €49
- Company Size
- 2-10
About Silindo
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Honestly, this is the first time I’ve handled this on my own; I usually pay someone else because they say it’s a hassle to do it yourself. So I just wanted to see how much of a hassle it really is 😅. I looked up info on Google and found that, for now, you don’t need a letter of recommendation from the RT/RW to change your address. But when I got there to fill out the form, it still required a stamp and the RT’s signature. So it was a total waste to take time off work—I had to go back to the RT to get it sorted. Maybe I just don’t understand how the process works 🤣

We apologize for any inconvenience you may have experienced while processing your civil registration documents at the Depok City Civil Registration and Population Agency (Disdukcapil).
Regarding the process of changing your residence, in principle, civil registration procedures do not require a referral letter from the RT/RW. However, if the required documents include a Statement of Intended Address that requires a signature and endorsement from the RT/RW, this is part of the documentation requirements that must be fulfilled in accordance with the requested service. Specifically, for the RESIDENT RELOCATION service
We understand that this situation may require you to return to complete the necessary documents, resulting in additional time spent. For this, we apologize for the inconvenience caused.
Thank you for your feedback and suggestions. We will use this as a basis for evaluation to continue improving the clarity of information and the quality of service we provide to the public.
This content of this review is only accessible to registered or logged-in users. Please register for free to gain full access to all content on our platform. After you register and log in, revisit this page to read the unlocked content. Additionally, once registered, you can fully browse our directories, gaining free access to all company profiles, structured favorites lists, and inspiring case studies.
The service was unfriendly—when someone asked a question, they answered in a joking tone and were whispering with their friends.

We apologize for any inconvenience you may have experienced while receiving services at the Depok City Population and Civil Registration Office (Disdukcapil).
We appreciate the criticism and feedback you have provided, which we will use as input for evaluation to continuously improve the quality of our services to the public.
For further information or to file a complaint regarding our services, please contact the Depok City Disdukcapil Information & Complaints Service via WhatsApp at 0811-9989-5800. Please provide the time and location of the incident so that we can follow up in accordance with our procedures.
Thank you for your attention and feedback.
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Just to change the photo on my ID card, I had to take time off work to get permission, and when I came here in person, I was told to go home because the quota was full—even though the place was empty and there was no line. This is making things very difficult for the public. Please, the leaders of Depok need to fix this.

We apologize for the inconvenience you have experienced.
To replace your e-KTP photo, you are required to register online before visiting the service location. Online registration is necessary to obtain a registration number and a service queue number, so that you can be served according to the available quota.
We understand that you have taken the time to come to the service location in person. In the future, we recommend that you register online first to ensure that service slots are available before coming to the location.
Thank you for your feedback. We will use this to evaluate and continue improving the clarity of our service information for the public.
This content of this review is only accessible to registered or logged-in users. Please register for free to gain full access to all content on our platform. After you register and log in, revisit this page to read the unlocked content. Additionally, once registered, you can fully browse our directories, gaining free access to all company profiles, structured favorites lists, and inspiring case studies.
I went to get a new ID photo, but when I arrived, they told me to go home because they were at capacity.
But it was actually empty—no one was there.
The desks were all empty, too; I have no idea where the staff were.
It made things very difficult.

We apologize for the inconvenience you have experienced.
To replace your e-KTP photo, you are required to register online before visiting the service location. Services are provided based on registration numbers and available quotas in the system; therefore, the length of the line visible at the location does not always reflect the availability of service quotas.
We appreciate your feedback, which we will use to evaluate and improve the clarity of information and the quality of service provided to the public.
If you need further information or wish to file a complaint, please contact the Depok City Disdukcapil Information & Complaints Service via WhatsApp at 0811-9989-5800.
Thank you for your attention and feedback.
The work was done really fast
Services
- Software Development 100%
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