Managed IT Services
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rackSPEED GmbH
rackSPEED GmbH Alternatives
Managed IT Services
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Software Development
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Web Development
Artificial Intelligence
Company Profile
Profile Overview
About rackSPEED GmbH
rackSPEED stands for best support ✔ High speed ✔ High quality hardware ✔ and favorable prices ✔ You can find more reasons on our homepage!
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Contact the vendor and get feedback on your queries in a timely manner.
Locations
Services
100%
- Managed IT Services: 100 %
Please note: The assignment of these data is based on estimates by Feedbax. These benefits are subject to change at any time at the discretion of the provider once it has adopted this company profile.
Managed IT Services
100%
- Hosting : 100 %
Please note: The assignment of these data is based on estimates by Feedbax. These benefits are subject to change at any time at the discretion of the provider once it has adopted this company profile.
Do you need any of these services?
Contact the service provider and receive an appropriate offer in a timely manner.
Rating Overview
Overall Rating
Distribution of rating stars
| STARS | PERCENTAGE | DISTRIBUTION |
|---|---|---|
| 5 Stars | 81.2% | |
| 4 Stars | 0% | |
| 3 Stars | 0% | |
| 2 Stars | 6.2% | |
| 1 Star | 12.5% |
Have you already worked with this provider? Leave a Review
Reviews
Feedbax Reviews
Have you already worked with this provider?
All Reviews
Marvin Schulte September 2025
As a system house, we and our customers benefit massively from the partnership with rackSPEED - professionally, technically and personally. We would like to thank the team for the great service!
Google
LIA LivingActive March 2024
Super strong support. A host that responds to individual customer setups and works in a solution-oriented manner. High level of expertise and no off-the-shelf services. Just right for us as an e-commerce company.
Google
Maximilian Schwarz March 2024
I have worked with rackSPEED for years and recommend them to my clients as a hosting partner for projects of all sizes. Their support is second to none - with a support team that responds quickly and is available 24/7, a rarity in the industry. Their team of experts is the most knowledgeable I've ever worked with and they make custom configuration a breeze. They always suggest setups that are extremely stable, backed by the latest hardware for ultra-fast load times. The offer of a free trial server for 7 days shows how confident rackSPEED is in their performance and expertise. I have never had a hosting partner that is so reliable and powerful. Especially for platforms like Shopware 6, Magento 2 and OpenSearch, rackSPEED is an absolute top recommendation. I couldn't imagine working without it. In short, rackSPEED excels in every way and is without a doubt the best choice for any hosting need.
Comment by rackSPEED GmbH
Hello Maximilian, Thank you very much for your detailed 5-star review! We are always very happy when we can work hand in hand with our customers and the project is a success. Best regards, Your team from rack::SPEED
Google
Thomas Afrim December 2023
1
Google
Simon Matt October 2023
Top & competent service, stable operation, highly recommended!
Google
DomiJi October 2023
A few weeks ago we moved from a renowned nginx hoster to Rackspeed and have not regretted it for a second. The entire team around Mr. Lehmann is extremely customer-oriented and works with outstanding expertise. The speed of the servers sets the benchmark in all our tests and we are extremely satisfied.
Google
Dorle Gothe July 2023
0
Google
Aurel June 2023
We have been a customer of Rackspeed for several years and are very satisfied overall. Currently, I have also booked a test server to try out some things and I have now noticed again (as it was already a few years ago with our other server) that the employees are really top. If a ticket is opened (with partly for a professional probably nerfigen questions), they answer not only briefly and concisely, but gave detailed answers with exact instructions for action. So they already helped me with some things very well (e.g. create and import backups via SSH, reset permissions etc.). Many thanks for that!
Comment by rackSPEED GmbH
Hello Aurel, we were very pleased about your positive evaluation. It is especially fun when our work is appreciated by our customers. Thank you very much! Best regards, Your team from rack::SPEED
Google
Bartosz Stankiewicz (Bart - invidual) April 2023
I am absolutely thrilled with Rackspeed, great fast support, extensive, very good customer applications.
Comment by rackSPEED GmbH
Hello Bartosz, we were very pleased with your positive review. Thank you very much for it. Best regards, Your team from rack::SPEED
Google
Martin Wirth (martintherebel) March 2023
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Update reply from rackSpeed dated 1.3.23 Now that you have replied I will briefly and concisely address the points. 1) We have created several ticket and asked why the updates are not installed for months, we have taken over the update itself. To 2) That is the least, since you have not provided any service. Also retroactively you have not. to 3) We also received this vague text without facts as a ticket. When asked for a reason why all the updates were not installed, again no facts. We rate only as a gesture of goodwill with two stars, the answers from you factual content on the tickets would be worth a maximum of 1 star. Too bad I can not publish them here for privacy reasons. ---- 1. rating We have been a happy customer of rackSpeed with a Nextcloud instance. We have booked: a) A NextCloud managed instance b) NextCloud monthly update service a, worked fine so far. b) poses the problem. We booked this feature for over a year. After a closer look, the updates were not made. We installed them ourselves twice after a long wait (6 months). Explanation / excuse: No update could be installed because the versions are not final. NextCloud was here already 2 major versions further, release and compatible marked. Even if one had a valid reason, this would have to be documented for the service as well as its testing. After inquiring about the proof of service, we received the answer: "We don't have it and we don't provide it".
Comment by rackSPEED GmbH
Hello Mr. Wirth, I find it very unfortunate that you conceal fundamental things in your evaluation and knowingly tell the untruth: 1) It was never claimed that the Nextcloud versions are not "final". Likewise, your quote is demonstrably false. 2) We have cancelled the service for you without observing the cancellation period because you were dissatisfied. 3) We guarantee a secure and stable Nextcloud. Updates are installed when we have tested them and it is necessary, this does not mean that we install any update. Of course, updates will be done earlier if a customer requests it or needs brand new features, you updated your Nextcloud yourself and then filed the complaint. The updates are completely automated, so there is no performance record in the real sense but log files. I ask for your understanding that we did not bother to compile this data for you given the history. Overall, I find it very unfortunate that you rate your entire experience with only 2 stars. According to our own statement, the main contract in the form of the Nextcloud managed server worked well, this is only about an add-on that we also immediately canceled. In this context, I ask for your understanding that we cannot refund retroactively for more than 1 year but can only act from the day of the complaint. Best regards Maik Lehmann / CEO
Google
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