PC-Pannenhilfe

Called to request service and scheduled an appointment to fix the issue. He arrived on time, was very well prepared, understood the problem, and solved it. What more could you ask for? THANK YOU!

I can recommend Pc-Pannenhilfe. They’ve always done a good and reliable job so far.

I’m glad I reached out to Mr. Hohenhausen. He was able to help right away with all my technical problems, and he knows how to explain the ins and outs of digitalization in a way that’s easy to understand—even for people who are older—and put them at ease. He’s incredibly friendly, and at least for me, he really encouraged me to spend more time exploring what you can do with a laptop and a smartphone.

Absolutely a great recommendation!

My mother-in-law had a problem with her laptop, and she was helped quickly, easily, and—most importantly—competently.

What stood out especially was the honest and transparent approach to the costs, as well as the dependable and straightforward appointment scheduling.

They took the time to explain everything clearly, and at no point did I feel like unnecessary costs or services were being pushed on us.

This is exactly what good service should be!

I’d like to thank you again for the fast help, and I’ll definitely save this contact—PC-Pannenhilfe is absolutely worth recommending in Cottbus! 👍

Mr. Hohenhausen helps quickly and without any hassle. He explains the relevant issues in a way that’s easy to understand, even for laypeople. You can always learn something from him :) Even when you’re on the go, he responds quickly to urgent emergencies. Thank you!

Mr. Hohenhausen really knows his stuff, and the service was absolutely top-notch. Before you even bring a broken device here, he tries to resolve the problem over the phone. My computer repair didn’t take long either—it was fixed within a short time. The value for money is also spot on. If my computer ever has issues again, I’ll definitely call here again. The only not-so-nice, and really minor, downside is having to carry the computer—sometimes it’s pretty heavy—up to the top floor. Those damn stairs! But other than that, everything was perfect, and I can only recommend them.

Problem resolution/error handling, very good.
Value for money, fair.
But having a customer conversation while standing in the doorway outside the apartment just doesn’t work at all, poor.

I can definitely recommend Pc-Pannenhilfe. So far, they’ve always done good, reliable work.

Thank you so much for your quick help.
I’m completely impressed with your customer service.
Quick, competent, and friendly advice over the phone.

Great— from the first contact to getting the job done. Real breakdown assistance.