openteam

Quality service and a very professional team. Thank you for your support!

We work with OpenTeam on several services for our two entities (SEMGEST and SPL ESSELERES), including: general managed services, infrastructure management, setting up reliable Wi-Fi, securing and restructuring our sites, support during major organizational changes, and assistance for employees. We’re completely satisfied with this collaboration. Their flexibility is a real asset: they continually adapt to our priorities and to how our needs evolve. The availability and responsiveness of their teams is simply remarkable, giving us genuine peace of mind day to day. We’d also like to highlight that the whole team is extremely patient, has a strongly developed customer-service mindset, and is truly great at explaining things. That’s essential for a structure like ours, where people have very different backgrounds and varying levels of comfort with digital tools. Beyond the technical side, we also receive hands-on support, with thoughtful, relevant advice and real commitment to our projects and transformations. Their team is proactive and always (or almost always) finds a solution when we run into difficulties—while also making sure to protect our company’s resources. OpenTeam has been a long-standing partner for our organization, and we can rely on them with complete confidence.

OpenTeam has been supporting RoseUp Association with the IT services management of our information system since 2019. The team is available and responsive, and the remote services are greatly appreciated. Thank you for this collaboration.

After moving, we urgently needed a partner to get our entire new IT infrastructure installed (cabinet, cabling, modem, ISP, firewall, Wi‑Fi, 4G backup, etc.). Tristan from OpenTeam handled everything from start to finish, with excellent availability and a truly rare level of service. It’s really hard to write feedback and reviews, but I’m taking the time to highly recommend OpenTeam!!!!

Finally, we’ve found a reliable, competent provider—our accounting firm, with more than 80 people, has been working securely with them for the past five years. IT is no longer a concern in our risk map. We’ve tried quite a few providers, but we’ve finally found Openteam. We’d just like them to be available on weekends in case anything comes up, although we’ve never had an emergency.

Marie-Laure PLV appointed OPENTEAM to: - Provide IT communications for its six sites via VPN tunnels and handle ongoing maintenance. - Manage the network infrastructure for two sites. We are very pleased with their technical skills, as well as the availability and responsiveness of their technicians. We will not hesitate to entrust them with our future projects. We recommend this company.

OPENTEAM fully meets all of our expectations—both on the human and technical side. The support team is easy to reach very quickly and is extremely effective. They stepped in to completely overhaul the wiring for two of our plants. We’re fully satisfied. We highly recommend this company. Marie-Laure PLV Group.

Excellent partner managing our IT managed services since 2015. Thorough, responsive, and effective professionals.

A reliable, responsive team! Great support and a top-notch partner that helped our company grow with confidence. Thanks to the whole team!

This was a very helpful review that allowed me to size my infrastructure appropriately.