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m3connect GmbH
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Company Profile
Profile Overview
About m3connect GmbH
Digital Convenience: Inform, entertain and market based on WiFi
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Contact the vendor and get feedback on your queries in a timely manner.
Services
33%
34%
33%
- Internet of Things: 33 %
- Managed IT Services: 34 %
- IT Consulting: 33 %
Please note: The assignment of these data is based on estimates by Feedbax. These benefits are subject to change at any time at the discretion of the provider once it has adopted this company profile.
Consulting
100%
- Digital Transformation : 100 %
Please note: The assignment of these data is based on estimates by Feedbax. These benefits are subject to change at any time at the discretion of the provider once it has adopted this company profile.
Do you need any of these services?
Contact the service provider and receive an appropriate offer in a timely manner.
Rating Overview
Overall Rating
Rating distribution
| RATING | PERCENTAGE | DISTRIBUTION |
|---|---|---|
| 5 stars | 55.6% | |
| 4 stars | 2.8% | |
| 3 stars | 2.8% | |
| 2 stars | 2.8% | |
| 1 star | 36.1% |
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reviews
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All Reviews
Hakim Tayfun Cengiz April 2026
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Dear Sir or Madam, Despite my previous email, I have not received any response so far. I am currently at BG Klinik Ludwigshafen (rehabilitation department, Ward 33A, Room 04) and I have purchased the Wi‑Fi service from m3connect on a paid basis. Since today, there has continued to be a complete outage of the internet connection. Internet access is not possible either via my computer or my smartphone. In addition, it shows that no IP address can be assigned. As a result, the service you have billed for is currently not usable. Despite my report, the problem has not yet been resolved and I have not received any feedback. I hereby make this my final request for you to fix the issue immediately. If no solution is provided within 24 hours, I will be forced to take legal action and request a refund as well as claim any additional costs. I expect an immediate response. Sincerely,
Google
Markus Breuer October 2025
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I can't recommend this company to anyone the lady at reception is very very rude and disrespectful she thinks she owns the world
Google
Andreas Lünenbach September 2025
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Rico Poser September 2025
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Customer service is non-existent. I've been waiting a month for my ticket to be processed. Hotline provides no information and just stalls.
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Ben Steinberg July 2025
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30 € for one week guest access, I think it's hacking
Google
C. Scholtz June 2025
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Very, very poor customer service. I can't recommend it at all. m3connect provides the guest WiFi in the hotel I'm responsible for. The guest WiFi has not been working reliably for over a week now, but nobody cares. There is no help on the hotline, they just take one ticket after the other and if you ask about the processing status of a ticket, you don't get any information but are supposedly called back. Of course, after a few calls you are told that you now have top priority, but that is a lie. With supposedly top priority, I have now been waiting a week for feedback on the processing status of my ticket and my guests (those who have not yet left) for their internet access. So far there is no work result either. Nobody at m3connect is interested. Tickets don't solve problems! If everything works, it's a good system. But it is absolutely no fun if you are dependent on support or help from m3connect as a "service provider". You can also get annoyed about negative reviews.
Google
Wolfgang Klinger May 2025
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Zero stars would be better just to burn 10 euros in the oven for a bit of warmth. Or else! Bread can go moldy, they can't do anything. So hands off! Wolfgang Klinger
Google
Peter Gerlach International May 2025
Excellent customer service, very efficient.
Google
Freddy Böhmer March 2025
Google
Marius CHIRITA March 2025
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