
ITs-plus - Systemhaus für IT- & Kommunikation
ITs-plus - Systemhaus für IT- & Kommunikation Alternatives
Profile Overview
About ITs-plus - Systemhaus für IT- & Kommunikation
"Your IT system house from Mainz. IT service, IT service and telephone systems for doctors, practices, law firms, tax consultants and medium-sized enterprises (SMEs) in Rhein-Main. "
Contact the vendor and get feedback on your queries in a timely manner.
Locations
Services
- Managed IT Services: 100 %
Contact the service provider and receive an appropriate offer in a timely manner.
Rating Overview
Overall Rating
Distribution of rating stars
| STARS | PERCENTAGE | DISTRIBUTION |
|---|---|---|
| 5 Stars | 84.6% | |
| 4 Stars | 0% | |
| 3 Stars | 0% | |
| 2 Stars | 0% | |
| 1 Star | 15.4% |
Reviews
Feedbax Reviews
All Reviews
Quick, friendly service from Hilke.
We always receive expert advice. We were very satisfied with the transition to a new phone system. Everything went smoothly, from the planning and testing phases through to the final implementation.

Thank you so much for your wonderful feedback! 😊 We’re really glad you felt so well supported during the transition. Thank you for your trust, and we’re looking forward to everything that’s yet to come! 🚀
Received friendly and prompt assistance from Hilke.
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In our experience, this solution is not suitable for small and medium-sized businesses. The solutions offered were very comprehensive and costly, and seemed designed more for larger corporate structures than for our actual needs. During day-to-day operations, we found the systems to be inflexible. The quality of service did not meet our expectations, and the billing was not always clear or transparent. Terminating the partnership proved to be a complex process. The cancellation and handover procedures dragged on, making the transition to a new service provider difficult.

We are sorry that you did not find our collaboration satisfactory. Our goal is to provide companies with IT solutions that are both suitable and cost-effective. Throughout the project, we made several suggestions for optimizing the infrastructure, which unfortunately were not implemented as recommended. Our contract and billing models are based on industry standards with corresponding terms and were explained transparently. Through mutual discussion, we also reached a mutually agreeable solution regarding the final invoice to accommodate your request for early termination of the contract. We provided constructive and supportive assistance during the transition to the new service provider. We regret that we were unable to meet all of your expectations and wish you all the best for the future. Your ITs-plus Team

Wow - thank you so much for the 5 stars! ⭐️ We are delighted that you are so satisfied with us. That's exactly what we do our job for: personal, solution-oriented and fun. It's great to see that you appreciate that! If something comes up again - just get in touch. We are here for you! Best regards Your ITs-plus team
