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ITs-plus - Systemhaus für IT- & Kommunikation
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Company Profile
Profile Overview
About ITs-plus - Systemhaus für IT- & Kommunikation
"Your IT system house from Mainz. IT service, IT service and telephone systems for doctors, practices, law firms, tax consultants and medium-sized enterprises (SMEs) in Rhein-Main. "
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Locations
Services
100%
- Managed IT Services: 100 %
Please note: The assignment of these data is based on estimates by Feedbax. These benefits are subject to change at any time at the discretion of the provider once it has adopted this company profile.
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Rating Overview
Overall Rating
Rating distribution
| RATING | PERCENTAGE | DISTRIBUTION |
|---|---|---|
| 5 stars | 81.5% | |
| 4 stars | 0% | |
| 3 stars | 0% | |
| 2 stars | 0% | |
| 1 star | 18.5% |
Have you already worked with this provider? Leave a Review
reviews
Feedbax reviews
Have you already worked with this provider?
All Reviews
I’m bin? May 2026
Comment by ITs-plus - Systemhaus für IT- & Kommunikation
Hi “Ich Bins,” One star and no comment? That’s a bit like a support ticket with no error message. Feel free to get in touch with us directly so we can look into your issue and work it out together. Best regards, Your ITs-plus team
Google
Hansjörg Langenbach May 2026
Quick, friendly service from Hilke.
Google
audience March 2026
We always receive expert advice. We were very satisfied with the transition to a new phone system. Everything went smoothly, from the planning and testing phases through to the final implementation.
Comment by ITs-plus - Systemhaus für IT- & Kommunikation
Thank you so much for your wonderful feedback! 😊 We’re really glad you felt so well supported during the transition. Thank you for your trust, and we’re looking forward to everything that’s yet to come! 🚀
Google
All are welcome February 2026
Google
Hansjörg Langenbach February 2026
Received friendly and prompt assistance from Hilke.
Google
Jens Windisch January 2026
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In our experience, this solution is not suitable for small and medium-sized businesses. The solutions offered were very comprehensive and costly, and seemed designed more for larger corporate structures than for our actual needs. During day-to-day operations, we found the systems to be inflexible. The quality of service did not meet our expectations, and the billing was not always clear or transparent. Terminating the partnership proved to be a complex process. The cancellation and handover procedures dragged on, making the transition to a new service provider difficult.
Comment by ITs-plus - Systemhaus für IT- & Kommunikation
We are sorry that you did not find our collaboration satisfactory. Our goal is to provide companies with IT solutions that are both suitable and cost-effective. Throughout the project, we made several suggestions for optimizing the infrastructure, which unfortunately were not implemented as recommended. Our contract and billing models are based on industry standards with corresponding terms and were explained transparently. Through mutual discussion, we also reached a mutually agreeable solution regarding the final invoice to accommodate your request for early termination of the contract. We provided constructive and supportive assistance during the transition to the new service provider. We regret that we were unable to meet all of your expectations and wish you all the best for the future. Your ITs-plus Team
Google
Nicole Hölzel July 2025
Comment by ITs-plus - Systemhaus für IT- & Kommunikation
Wow - thank you so much for the 5 stars! ⭐️ We are delighted that you are so satisfied with us. That's exactly what we do our job for: personal, solution-oriented and fun. It's great to see that you appreciate that! If something comes up again - just get in touch. We are here for you! Best regards Your ITs-plus team
Google
Britt Hildebrandt February 2024
0
Google
Srecko Ostojic May 2023
0
Google
Maier Peter April 2023
0
Google
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