
InterNetX GmbH
InterNetX GmbH Alternatives
Profile Overview
About InterNetX GmbH
As a B2B Internet Service Provider, we offer the largest selection of TLDs, SSL & S/MIME certificates and server solutions. Grow with us!
Contact the vendor and get feedback on your queries in a timely manner.
Services
- Managed IT Services: 100 %
Managed IT Services
- Hosting : 50 %
- Data Management: 50%
Contact the service provider and receive an appropriate offer in a timely manner.
Rating Overview
Overall Rating
Distribution of rating stars
| STARS | PERCENTAGE | DISTRIBUTION |
|---|---|---|
| 5 Stars | 62.1% | |
| 4 Stars | 3.4% | |
| 3 Stars | 0% | |
| 2 Stars | 6.9% | |
| 1 Star | 27.6% |
Reviews
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I am currently having a serious problem with a domain registered through this registrar. The domain has been inaccessible for over a week and is currently in "Server Hold" status. I am unable to complete the required validation because I cannot access the email address on file. The support process in this situation is unclear. How can a domain owner regain control of their domain in such a case?
I have known InternetX for 20 or 25 years in the professional sector. I have only ever had the best experiences. The personal support is very competent, friendly and helpful in the event of problems and questions. The AutoDNS backend tool for domains, certificates and DNS is extremely powerful.
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Rude, wastes money, terminates contracts at the wrong address, refuses to hand over despite payment. Absolutely not recommended.
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Absolutely not recommended! One hand doesn't know what the other is doing. Promised agreements are not kept. Excuses are sought and mistakes are blamed on the customer to cover up their own mistakes. The company has also developed a new business model: Adding unjustified items to the bill every month in an attempt to drive up sales.
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Absolutely not recommended! One hand doesn't know what the other is doing. Promised agreements are not kept. Excuses are made and mistakes are blamed on the customer to cover up their own mistakes.
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I absolutely cannot recommend it. Extremely unfriendly, contracts deliver surprises, price agreements are not adhered to, if you complain your account is blocked without prior notice.
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Worst distribution I have ever seen!
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I had the pleasure of cleaning out our company's domains hosted by InterNetX, adjusting the ownership and setting up some new routing. The interface is extremely complicated and takes some getting used to. Unfortunately, both the hotline and the customer administration are extremely uncooperative and, in my opinion, don't really care that the customers are satisfied. I wasted a lot of time exchanging sometimes really pointless e-mails with the administration, unfortunately the employees I had to deal with were all very opinionated. After several months of back and forth, our CFO finally pulled the emergency brake and had all domains transferred to another provider.
