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InterNetX GmbH
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Managed IT Services
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Company Profile
Profile Overview
About InterNetX GmbH
As a B2B Internet Service Provider, we offer the largest selection of TLDs, SSL & S/MIME certificates and server solutions. Grow with us!
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Contact the vendor and get feedback on your queries in a timely manner.
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Services
100%
- Managed IT Services: 100 %
Please note: The assignment of these data is based on estimates by Feedbax. These benefits are subject to change at any time at the discretion of the provider once it has adopted this company profile.
Managed IT Services
50%
50%
- Hosting : 50 %
- Data Management: 50%
Please note: The assignment of these data is based on estimates by Feedbax. These benefits are subject to change at any time at the discretion of the provider once it has adopted this company profile.
Do you need any of these services?
Contact the service provider and receive an appropriate offer in a timely manner.
Rating Overview
Overall Rating
Rating distribution
| RATING | PERCENTAGE | DISTRIBUTION |
|---|---|---|
| 5 stars | 55.9% | |
| 4 stars | 2.9% | |
| 3 stars | 0% | |
| 2 stars | 5.9% | |
| 1 star | 35.3% |
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reviews
Feedbax reviews
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All Reviews
Florian Pinger September 2026
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Disastrous domain management and customer support. When my domain auto-renewed, InternetX simply deleted all the nameserver records—so my website and emails stopped working—and they won’t respond on any channel. Truly awful support—I’d never choose to manage another domain with them again.
Google
Daniel Anliker July 2026
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Autodns has a truly disastrous user interface and onboarding concept. The bad customer support and sales team are basically the rest of the story. I can only advise against becoming a customer here. We’re trying to cancel at the moment, but it doesn’t seem to be all that easy either.
Google
Tobi Sbrungstaler July 2026
⭐⭐⭐⭐⭐ I checked out at least five different providers. None of them made the pricing and the ordering process as transparent and smooth as it is here. In some cases, there was no phone support anymore, and with other providers, an offer that started at €9 suddenly turned into €45 on the invoice. Not with this company—everything was clear, fair, and there were no hidden costs. Exactly how it should be. Clear recommendation!
Google
Yoann Balthazard June 2026
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My .de domains have been offline for over 3 weeks because your identity verification keeps failing without any explanation. I've verified my real ID multiple times. Still no reason, no solution, just a blocked business. This is unacceptable.
Google
Siegfried June 2026
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I’ve been a customer for nearly 20 years. I wanted to expand my business because now I finally have the opportunity to do so. To do that, I’d need to access my Plesk server at InternetX via an API. Then I could handle it through the interface—something that, in today’s day and age, is absolutely the norm—without having to manually set up my customers. According to InternetX, I would need to have something enabled for this. The feedback I got—after multiple discussions across the entire company group—was this, and I quote: “We won’t enable that for you. It’s our standard product. You can always cancel if it doesn’t suit you.” That, to me, is customer service on a whole new level. Thanks for the slap in the face after 20 years of business relationship!
Google
Georg Tyminski April 2026
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I am currently having a serious problem with a domain registered through this registrar. The domain has been inaccessible for over a week and is currently in "Server Hold" status. I am unable to complete the required validation because I cannot access the email address on file. The support process in this situation is unclear. How can a domain owner regain control of their domain in such a case?
Google
Max Gellermann September 2025
Google
Roland Ibanez May 2025
I have known InternetX for 20 or 25 years in the professional sector. I have only ever had the best experiences. The personal support is very competent, friendly and helpful in the event of problems and questions. The AutoDNS backend tool for domains, certificates and DNS is extremely powerful.
Google
Marco Di Prato April 2025
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Rude, wastes money, terminates contracts at the wrong address, refuses to hand over despite payment. Absolutely not recommended.
Google
Benjamin Stauß February 2025
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Absolutely not recommended! One hand doesn't know what the other is doing. Promised agreements are not kept. Excuses are sought and mistakes are blamed on the customer to cover up their own mistakes. The company has also developed a new business model: Adding unjustified items to the bill every month in an attempt to drive up sales.
Google
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