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Profile Overview
- Company Size
- 11-50
- Founding Year
- 2004
About hotsplots GmbH
Company description: Not available
Reviews
Feedbax reviews
Have you already worked with this provider?
All Reviews
Влад Васкан September 2026
Comment by hotsplots GmbH
Hallo,
danke, dass du dir Zeit für eine Bewertung genommen hast. Es tut uns leid zu sehen, dass du nicht zufrieden warst. Da du keinen Text hinterlassen hast, wissen wir leider nicht, was genau vorgefallen ist.
Wir möchten das Thema gerne klären und uns verbessern: Bitte melde dich direkt bei unserem Support unter [email protected] damit wir gemeinsam eine Lösung finden können.
Viele Grüße
Dein HOTSPLOTS-Team
Google
Lars Poniwas July 2026
I’ve been using Hotsplotz for about three years at the campsite by Schervenzsee, and when it works, it works fine. This year, though, it’s especially creepy— even at night around 1 a.m., the speed fluctuates between 0.93 and 10.00 Mbps, so streaming isn’t possible. When you contact support, you’re either brushed off, or you’re told that repairs are necessary—which, it seems, never actually happen.
Update:
Last week, I got an update from Hotsplotz. Some of the hardware was defective and has been replaced. Now everything works great. So it’s worth sticking with it.
Comment by hotsplots GmbH
We’re sorry you didn’t have a good experience with your internet connection. There can be many different reasons for that, and HOTSPLOTS doesn’t always have any influence on them. If this happens again, feel free to contact our support. You can reach support Monday through Friday from 8 a.m. to 8 p.m., or by email at [email protected].
Google
Martin Erler July 2026
Excellent service with fast response times.
Comment by hotsplots GmbH
Thanks so much for your feedback, Martin! We’re glad you were happy with our service.
Google
Evelyn Gerund July 2026
Super Support—thanks a lot for that.
Comment by hotsplots GmbH
Thank you for the positive feedback. We’re really glad to hear it—and it means a lot to our support team as well.
Google
Thomas Schäfer June 2026
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The offered Wi‑Fi is technically outdated. Not offering IPv6 in 2026 is no longer a minor issue.
Google
Tetiana Kohut January 2026
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I cannot recommend hotsplots GmbH as an employer. The application process is unprofessional and subjective. The manager assessed my German language skills as insufficient after only one sentence, even though I have a B2 certificate. Toxic comments during the interview made the atmosphere very unpleasant. Anyone who values objective and respectful treatment should apply elsewhere.
Google
Simply August 2025
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I can't remember having such an unstable and slow connection in a hotel, apartment or similar for the last 10 years. It's almost reminiscent of the days of 56K but without the great noises from the modem! :-) Honestly, better not to offer anything. We were in the vacation apartment in Märchenpark Marquartstein, luckily I had a lot more speed via the hotspot on my cell phone. I would rather not advertise with such a service, as I can get the data packages to my destination faster on my tricycle.
Comment by hotsplots GmbH
I am sorry that you did not have a good experience with the internet connection. There can be many different reasons for this, over which HOTSPLOTS does not always have any influence. If something like this happens again, please contact our support team. You can reach our support team Mon-Fri from 8 a.m. to 8 p.m. or by email: [email protected]
Google
Wendelin Ackermann July 2025
I have been working with Hotsplots for about 15 years on over 120 projects: I am very satisfied and would choose Hotsplots again and again.
Comment by hotsplots GmbH
Thank you very much for the review. We are always happy when someone takes the time.
Google
Jasper Brütt May 2025
Top customer service from Mr. Dogan, who was able to help me quickly and easily.
Comment by hotsplots GmbH
Thank you for taking the time to rate us positively!
Google
André Detter April 2025
We had problems with the integration of a terminal. The support team helped us competently and was always friendly and helpful, despite multiple calls. They also explained everything to us calmly and suggested further solutions.
Comment by hotsplots GmbH
Thank you very much for the positive feedback.
Google
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