
hotsplots GmbH
hotsplots GmbH Alternatives
Profile Overview
About hotsplots GmbH
Company description: Not available
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Locations
Services
- Managed IT Services: 100 %
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Rating Overview
Overall Rating
Rating distribution
| RATING | PERCENTAGE | DISTRIBUTION |
|---|---|---|
| 5 stars | 56.8% | |
| 4 stars | 0% | |
| 3 stars | 0% | |
| 2 stars | 5.4% | |
| 1 star | 37.8% |
reviews
Feedbax reviews
All Reviews
I’ve been using Hotsplotz for about three years at the campsite by Schervenzsee, and when it works, it works fine. This year, though, it’s especially creepy— even at night around 1 a.m., the speed fluctuates between 0.93 and 10.00 Mbps, so streaming isn’t possible. When you contact support, you’re either brushed off, or you’re told that repairs are necessary—which, it seems, never actually happen. Update: Last week, I got an update from Hotsplotz. Some of the hardware was defective and has been replaced. Now everything works great. So it’s worth sticking with it.

We’re sorry you didn’t have a good experience with your internet connection. There can be many different reasons for that, and HOTSPLOTS doesn’t always have any influence on them. If this happens again, feel free to contact our support. You can reach support Monday through Friday from 8 a.m. to 8 p.m., or by email at [email protected].
Excellent service with fast response times.

Thanks so much for your feedback, Martin! We’re glad you were happy with our service.
Super Support—thanks a lot for that.

Thank you for the positive feedback. We’re really glad to hear it—and it means a lot to our support team as well.
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The offered Wi‑Fi is technically outdated. Not offering IPv6 in 2026 is no longer a minor issue.
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I cannot recommend hotsplots GmbH as an employer. The application process is unprofessional and subjective. The manager assessed my German language skills as insufficient after only one sentence, even though I have a B2 certificate. Toxic comments during the interview made the atmosphere very unpleasant. Anyone who values objective and respectful treatment should apply elsewhere.
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I can't remember having such an unstable and slow connection in a hotel, apartment or similar for the last 10 years. It's almost reminiscent of the days of 56K but without the great noises from the modem! :-) Honestly, better not to offer anything. We were in the vacation apartment in Märchenpark Marquartstein, luckily I had a lot more speed via the hotspot on my cell phone. I would rather not advertise with such a service, as I can get the data packages to my destination faster on my tricycle.

I am sorry that you did not have a good experience with the internet connection. There can be many different reasons for this, over which HOTSPLOTS does not always have any influence. If something like this happens again, please contact our support team. You can reach our support team Mon-Fri from 8 a.m. to 8 p.m. or by email: [email protected]
I have been working with Hotsplots for about 15 years on over 120 projects: I am very satisfied and would choose Hotsplots again and again.

Thank you very much for the review. We are always happy when someone takes the time.
Top customer service from Mr. Dogan, who was able to help me quickly and easily.

Thank you for taking the time to rate us positively!
We had problems with the integration of a terminal. The support team helped us competently and was always friendly and helpful, despite multiple calls. They also explained everything to us calmly and suggested further solutions.

Thank you very much for the positive feedback.

Dear Mr. Henaff, Thank you very much for your review !
