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Overall Rating

4.9
62 Reviews

Distribution of review criteria

CRITERIA RATING DISTRIBUTION
Quality 4.9/5
Planning 4.9/5
Costs 4.8/5
Willing to Refer 5.0/5

Distribution of rating stars

STARS PERCENTAGE DISTRIBUTION
5 Stars 83%
4 Stars 17%
3 Stars 0%
2 Stars 0%
1 Star 0%
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Profile Overview

Feedbax Awards

Service providers ranking among the top 20 in our directories are awarded our Top Vendor recognition for the respective directory.

About eleks GmbH

ELEKS is a reliable, globally active company that offers outsourcing services in software development - from the idea to the finished product.

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Locations


Berlin

Zimmerstraße 78
10117 Berlin (DE)
+49-30-30015992

Video

Expertise

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Specialization

Industry Knowledge

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  • Consulting: 20%
  • Energy, Water and Environment: 20%
  • Health and Social: 20%
  • Internet and Information Technology: 20%
  • Pharma and Medical Technology: 20%

Client Sizes

20%
40%
40%
  • Startups | Small Businesses: 20%
  • Midmarket: 40%
  • Enterprise: 40%
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Team

eleks GmbH's Team

Team Story

The technology partnership that solves problems ELEKS has stood for technological innovation since 1991. With more than 2000 experts in Europe, the USA and Canada, we help our customers overcome their business challenges with customized software development and consulting services that create tangible added value. Our cross-functional approach is our greatest strength. We help you design, test, develop and deliver products faster and more cost-effectively. ELEKS' collaborative models offer flexibility, allowing us to tailor our services to your goals, resources and timelines. We are proud to contribute to the success of the world's leading brands.

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Portfolio

Key Clients

PACE Acino doo GRTgaz aramex BNY mellon wasteer KukaTree LatentAI AUTODESK Russmann

Awards & Partner Statuses

Die Besten der Global Outsourcing 100 AWS Advanced Tier Service Partner IBM Silver Partner Salesforce Partner SAP Silver Partner Microsoft Solution Partner

Downloads

Case Studies

Latent AI's Wachstum mit Edge AI

Case Study by eleks GmbH

Latent AI

Internet and Information Technology


January 2020
-

Artificial Intelligence

Machine learning, Pattern analysis & pattern recognition, Other


Description

  • As Latent AI grew, the company benefited from ELEKS' technical expertise and adaptability. 
  • ELEKS provided niche expertise to a leading AI start-up

Challenge

The client needed to expand its technical capabilities as it evolved its products and services and faced new challenges with limited resources. 

Latent AI is an American startup that develops a software development kit (SDK) for machine learning operations (MLOPs) to optimize and secure artificial intelligence (AI) models and runtimes. The company's mission is to unlock the enormous potential of Edge AI with efficient, highly functional and useful solutions. ELEKS joined forces with Latent AI shortly after its foundation. We were able to support the company's need for resources and skills as it began building its team.

Solution

ELEKS helped solve very challenging artificial intelligence problems and supported Latent AI in meeting resource needs during the growth phase.

ELEKS came on board to support Latent AI, a deep tech company, with skills and resources in advanced technology topics such as Edge AI. Latent AI's product included multiple components, including models, datasets, metrics, data transformations and more. ELEKS supported the company's needs throughout its growth by facilitating rapid development, testing and deployment of features to help Latent AI meet market demand. As Latent AI acquires new customers, we give our client the ability to quickly deliver new product features and UX enhancements. Both ELEKS and Latent AI work with a distributed workforce where good program execution is key to success. Despite working in different time zones, both teams managed to communicate and collaborate effectively to achieve the project goals.

Results

The client has grown into a start-up company that is more than well-rounded and whose products are well received by customers.

Latent AI is growing by leaps and bounds, as is often the case with start-ups, and during the various stages of growth ELEKS has supported the different levels of technical requirements. Latent AI's product has evolved from a prototype to an MVP (minimal viable product) and finally to a successful, generally available product. ELEKS has played an important role in this development and continues to work with Latent AI today to develop customized products for their customers.

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Further case studies of the provider
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FAQ

What does eleks GmbH do?

ELEKS is the partner of choice for many of the world's leading corporations, SMEs and technology challengers. We help companies increase their value through customized software development, product design, quality assurance and consulting.

What sets eleks GmbH apart from the competition?

Passion for technology

We are a network of innovators. We develop bold solutions for our customers' most complex challenges. Our ability to explore new technologies and develop customized solutions has led to 96% of our customers recommending us to others. 

Focus on performance
We are your dedicated partner. This means that we only complete a project when you and we are 100% satisfied. With a customer satisfaction rate of over 97%, we are recognized as a key strategic technology partner. 

Commitment to success
We drive innovation that helps our customers stay one step ahead. We care about your immediate needs and your long-term goals. We believe that success is threefold: for our customers, for their customers and for the communities they impact.

What is the project approach of eleks GmbH?

Our delivery approach is based on consistency and transparency. Therefore, we follow the same approach for every project.

Preparation

We work with our clients to understand the delivery challenges and objectives. This gives us a holistic view of the project and allows us to find and develop a solution together. This type of collaboration encourages a collaborative approach so that we know we are working towards the same vision.

Discovery:
We create a detailed project specification, based on which we design and fully implement an accelerated and low-risk development process. Depending on the complexity of the project, we offer two types of discovery: "classic" and "product design".

Development and implementation of solutions:

Our software development includes analysis, design, development, testing and implementation. We use proven processes and automation techniques that ensure transparent, seamless and fast delivery.

How does eleks GmbH calculate scope, time & budget?

We offer flexible cooperation models that are geared towards your goals, resources and schedules.

Who is the typical client of eleks GmbH?

ELEKS is the partner of choice for many of the world's leading corporations, SMEs and technology challengers. We help companies increase their value through customized software development, product design, quality assurance and consulting. Our typical clients are companies that require customized software solutions to meet their specific business needs. We work with a variety of industries including financial services, healthcare, retail, manufacturing and energy. Our clients range from small start-ups to large enterprises, all looking for innovative software solutions to optimize their business processes and drive growth.

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Reviews

Feedbax Reviews

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Integrated Reviews

5.0
April 2024
Reviewer: Dr. Florian Fuchs CTO doo
Service: Software Development

Those who work with ELEKS gain well-coordinated teams and the combined expertise and experience of more than 30 years of successful software development, ultimately strengthening their own organisation. ELEKS’ level of commitment is incredible. Over the years, it has acquired a deep knowledge of our systems and processes, and I can see that they really care about extending what we have built in the right way. The platform, developed and operated with ELEKS, is the foundation on which we became one of the 50 fastest-growing software companies in Germany.

Sortlist
4.0
Quality: 4.5
Planning: 5.0
Costs: 3.5
Recommendation: 4.5

Custom Software Development, IT Staff Augmentation
$200,000 to $999,999
June 2020 - Ongoing

Reviewer
Executive, omni:us
Financial services
51-200 Employees
Berlin, Germany
Online Feedback

“Development Staff Aug for Insurance Claims Automation Co”

Feedback Summary27 February 2024

ELEKS' engineers have integrated well with the client's team, work independently to implement features, and deliver high-quality work according to the client's standards. ELEKS participates actively, with enthusiasm and diligence. They're also supportive, collaborative, and highly communicative.

Project Summary

An insurance claims automation company has hired ELEKS to provide Java engineers who support backend feature development, maintenance, and testing, data pipeline creation and maintenance, and data migration.

The Feedback

I am an executive at omni:us

End-2-End insurance claim automation to reduce process costs, boost customer satisfaction & empower teams

Support the omni:us hiring team with faster pipeline fulfilment for Java engineers Support the omni:us backend team with product feature development Work closely together with internal teams and perform at the same quality as the other omni:us engineers

Pricing fit our budget Referred to me Backend development, maintenance and testing of backend product features data pipeline creation & maintenance data migration participation in internal team meetings adherence to internal team processes. Referral Pricing fit our budget Referred to me Backend development, maintenance and testing of backend product features data pipeline creation & maintenance data migration participation in internal team meetings adherence to internal team processes.

Pricing fit our budget Referred to me Backend development, maintenance and testing of backend product features data pipeline creation & maintenance data migration participation in internal team meetings adherence to internal team processes.

Backend development, maintenance and testing of backend product features data pipeline creation & maintenance data migration participation in internal team meetings adherence to internal team processes. 2-5 Employees Backend development, maintenance and testing of backend product features data pipeline creation & maintenance data migration participation in internal team meetings adherence to internal team processes.

Backend development, maintenance and testing of backend product features data pipeline creation & maintenance data migration participation in internal team meetings adherence to internal team processes.

Integration with core team members of omni:us.  Independent & self-driven implementation of features along side product team members & internal omni:us engineers.  Quality of deliverables aligned with team and adherence to omni:us code standards & development guidelines. Virtual Meeting Email or Messaging App

Virtual Meeting Email or Messaging App Yes we are happy with the project management & delivery. This was driven by internal agile practices of the product teams and was supported by omni:us engineers, product managers & scrum-master. The Eleks team members involved actively participated and contributed to the core development with enthusiasm and due diligence. Virtual Meeting Email or Messaging App

Virtual Meeting Email or Messaging App

Eleks is a very supportive & understanding partner. They are easy to collaborate with through short & quick communication paths. The pricing is competitive, and the quality of engineers is high. We highly value the team members of Eleks we are working with as they work on the same rhythm as our omni:us company values.

Not applicable

Clutch
Undisclosed
Undisclosed
October 2023

4.0

Work Quality: 4.0
Responsiveness: 4.0
Timely Delivery: 4.0
Overall Costs: 5.0
Your Satisfaction: 5.0
Willing to Refer: 5.0

Project Type: Software Testing
Security Audits & Penetration Testing for Software Company

ELEKS' expertise surpasses other providers I've worked with. Its security audits and penetration testing services, using Vanta as the primary tool, have saved us time in our certification process. I commend the agency's project management, expertise, communication, and consistent understanding of our needs. (Source: 3rd Party Review Platform)

DesignRush
4.5
Quality: 4.5
Planning: 4.5
Costs: 4.0
Recommendation: 5.0

Application Testing
$10,000 to $49,999
Oct. 2022 - Ongoing

Reviewer
Executive, Software Company
Software
11-50 Employees
Berlin, Germany
Phone Review

“Security Audits & Penetration Testing for Software Company”

Feedback Summary30 March 2023

ELEKS' work has been key in helping the client save time in their certification process. Using Vanta as their main tool, ELEKS leads a communicative and timely project management process. The client also praises their expertise and ability to understand their needs.

Project Summary

A software company has hired ELEKS to provide security audits and penetration testing. Using OWASP as their main tool, they're helping the client with their ISO 27001 compliance, including MDM and other tasks.

The Feedback

I’m an executive at a software company in the ESG software space.

We needed to establish an InfoSec management system and certify our practices with ISO 27001 compliance.

ELEKS has been helping us with security audits and penetration testing, focusing on production and user acceptance instances. They’re responsible for collecting all the evidence and proof we need to prove our validity for ISO 27001 compliance. Their team is also helping us gather information on the elements we don’t have, like mobile device management software (MDM) setup and other policies. Regarding technologies, they’re using OWASP as their main tool.

We’ve been working with around three members of their team, including Oleksandr, the Infosec expert.

We’ve worked with ELEKS on previous projects and decided to go with them for this task because they understood the challenges and long-term goals.

So far, we’ve spent around €35,000 (approximately $38,000 USD) with them.

We started working together in October 2022, and the engagement is still ongoing.

ELEKS has been key to helping us achieve our ISO 27001 certification in a short time. In addition, we now have a log with information on device management practices and reviews, which allows us to save time on these processes by 3–4 times. Moreover, they’ve helped us point out any bugs or vulnerabilities so our engineering team can quickly mitigate them.

For this project, we don’t need to use a project management tool because we’ve set up the project’s goals from the beginning, so we use Vanta, which lists all the tasks we need to perform, which we split between teams. Additionally, they deliver everything on time and lead open and straightforward communication, helping them achieve the project’s goals.

ELEKS’ expertise is outstanding compared to the other providers I’ve worked with. They understand the complexity of these IT security controls from an operational perspective and are great at translating that into their work — credit to Alex, who has been working with us.

I consider their costs a tad elevated, but we get the quality for it. Apart from that, I don’t think there’s anything they can improve on

Be candid about the context in which you’re working so ELEKS’ team can know where you stand regarding your organization’s IT security.

Clutch
Huntly Christie
Huntly Christie
February 2023

5.0

Work Quality: 5.0
Responsiveness: 5.0
Timely Delivery: 5.0
Overall Costs: 5.0
Your Satisfaction: 5.0
Willing to Refer: 5.0

Project Type: Software Development
Boosting Enterprise Efficiency with a Suite of Integrated Web and Mobile Products

What impressed me about ELEKS is the culture. There is a very strong culture of discipline and performance, and software is a profession where discipline is very important. Good software development can only happen with a strong work ethic, and I think the ELEKS team really understands that.

DesignRush
Mark Battcock
Mark Battcock
February 2023

5.0

Work Quality: 5.0
Responsiveness: 5.0
Timely Delivery: 5.0
Overall Costs: 5.0
Your Satisfaction: 5.0
Willing to Refer: 5.0

Project Type: Software Development
Imerys.com: Migration From 60+ Siloed Websites to One Harmonised Digital Ecosystem

We are very happy with our ELEKS partnership; the dedication of the team is exceptional. We would certainly recommend ELEKS and would be happy to work with them again. In fact, they continue to be our partner for the 2nd phase of the CDX project to add even more customer services to the website.

DesignRush
John Armstrong
John Armstrong
January 2023

5.0

Work Quality: 5.0
Responsiveness: 5.0
Timely Delivery: 5.0
Overall Costs: 5.0
Your Satisfaction: 5.0
Willing to Refer: 5.0

Project Type: Software Development
Empowering Shareholder Voters with a Mobile Fintech App

ELEKS was able to take our vision and help us deliver an app that empowers retail shareholders to make their voices heard. They’ve brought a depth and breadth of technical expertise and user experience design to challenge us on our assumptions on how people would want to interact with the app. From a mobile development perspective, we wanted to go to market with both an Android and an iPhone simultaneously.

DesignRush
Mehdi Sunderji
Mehdi Sunderji
January 2023

5.0

Work Quality: 5.0
Responsiveness: 5.0
Timely Delivery: 5.0
Overall Costs: 5.0
Your Satisfaction: 5.0
Willing to Refer: 5.0

Project Type: Software Development
AN EASY-ACCESS MARKETPLACE FOR INVESTMENT RESEARCH

The team has kept an impressive level of detail, and they stay on top of everything. Overall, they’re outstandingly professional and transparent. They consistently delivered their objectives and we knew we were in competent hands should any problems arise. It has been a pleasure to work with every team at ELEKS.

DesignRush
Patrick Renteria
Patrick Renteria
January 2023

4.0

Work Quality: 4.0
Responsiveness: 5.0
Timely Delivery: 5.0
Overall Costs: 5.0
Your Satisfaction: 5.0
Willing to Refer: 5.0

Project Type: Software Development
Development and deployment of information systems for the Ukrainian government agencies

We were initially going to split the work between two companies, but ultimately we were so impressed with ELEKS that we hired them for everything. They provided great project management. They were very timely, professional, and always accessible. They had very strong collaborative skills and effectively worked with everyone involved in the project.

DesignRush
5.0
Quality: 5.0
Planning: 4.5
Costs: 4.5
Recommendation: 5.0

Custom Software Development
$200,000 to $999,999
July 2018 - Ongoing

Reviewer
Co-Founder, Research & Analysts Company
Media
1-10 Employees
Stamford, Connecticut
Phone Review

“Custom Software Development for Investment Research Company”

Feedback Summary27 December 2022

The client has been highly satisfied with ELEKS’ work and performance. The team has kept an impressive level of detail, and they stay on top of everything. Overall, they’re outstandingly professional and transparent. They communicate and manage the project through GitHub, Slack, and Jira.

Project Summary

ELEKS has provided custom software development services for an investment research company. They’ve taken patches of code, developed a marketplace using C#, and integrated Stripe and Zoom into the system.

The Feedback

I’m one of the co-founders of an investment research and distribution company in the investment community.

We wanted to develop a platform to facilitate our offering, but we were in a terrible situation. We initially worked with a developer who started building the product for us on .NET and C#. He bailed because he couldn’t deliver what we needed, so we moved on to another US-based group to build upon the existing code and framework. However, they also couldn’t get us where we wanted.

In the beginning, ELEKS had to work with patches of code, which definitely made the project more challenging. They analyzed the existing code in depth and rebuilt the database to extend it to what we needed. The system is a solution for some regulatory changes in Europe called MiFID II; it manages content and independent research providers, as well as broker-dealers. With the two groups, there are two regulatory constraints that come around how the end consumer looks at the.01 4m. Consumers are also divided into two groups: professional investors, which we classify as institutions with 100 million assets or more, and retail, which is anything outside that. The two groups can access different types of research. ELEKS has built the marketplace using C#. They’ve developed a simple upload process for content providers and multiple features and downloading capabilities for the underlying investment professional. As a transaction portal, the team has integrated Stripe to manage credit card payments. Also, there’s a payment system based on invoicing third parties, which are the broker-dealers that manage payments for institutions. Additionally, they’ve integrated Zoom technology to allow video calls compliant with MiFID II.

Our initial development team had seven teammates, including a database expert, a project manager, and front- and backend developers. After completing the project, we scaled down to a smaller team with level two and level-three service management. We still have a project and account manager to monitor things monthly.

When we started having problems with our first development team, we hired a consultant. He put us in touch with 15–20 different groups, and I interviewed each service provider based in Argentina, UK, Canada, South Africa, and Ukraine. I brought it down to 2–3 companies. Our board of directors didn’t want us to go with a foreign group, so we ended up with the second development company.  When we had problems with the second US-based company, I immediately pivoted to ELEKS and told the board. ELEKS went above and beyond to win the contract. Their professionalism and quality of work were impressive, and they were reasonably cost-effective. Ultimately, I went to Ukraine and sat down with them to get the paperwork done.

We’ve probably spent close to $300,000.

We began our engagement in July 2018. We’re currently still working with them, but another company has acquired us. I believe they’ll stop working with ELEKS by the end of December 2022.

Compared to the two US groups we worked with, ELEKS has been night and day. The amount of detail and level of maintenance they provide is astonishing. Overall, they’ve done well in every aspect from beginning to end.

They aren’t the most affordable group, but we haven’t had sticker shocks anywhere. Moreover, their communication is excellent. They’re on top of everything, and the level of transparency is remarkable. We have the code on GitHub, a Slack channel, and Jira to see the progress.

Even though they had a lot of personal challenges due to the Russian Invasion of Ukraine, they’ve never skipped a beat on anything. The team keeps everything flowing. All in all, they’re one of the most professional groups we’ve worked with.

No, we’ve been super happy with their work. If we were to hire a development team again, we’d immediately go to ELEKS.

Clutch
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