AI

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Rating

4.5
17 Reviews

Distribution of rating stars

STARS PERCENTAGE DISTRIBUTION
5 Stars 80%
4 Stars 0%
3 Stars 0%
2 Stars 0%
1 Star 20%
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Company Profile

Profile Overview

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About cusati media GmbH

Your web design agency! The internet agency & digital agency for e commerce & digital solutions par excellence! Request your quote today!

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Locations


Dresden

Bamberger Str. 1
01187 Dresden (DE)
0351 219 945 18

Expertise

12%
12%
12%
12%
12%
12%
16%
12%
Please note: The assignment of these data is based on estimates by Feedbax. These benefits are subject to change at any time at the discretion of the provider once it has adopted this company profile.
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Reviews

Feedbax Reviews

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Integrated Reviews


5.0

Cusati Media is really fast, competent and reliable Thank you for the super friendly and excellent service. Our request was analyzed competently, a solution was provided immediately and it works right away. One would like to have such a cooperation more often. Absolutely recommendable.

1
Google

1.0

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Mhm, an SEO agency without a website?? Professional is different. But they remain active. :-)

0
Google

5.0

By chance we landed at Cusati and are absolutely satisfied. Whether it's SEO / SEA support or technical problems / reprogramming of the store. At any time, friendly and competent support. The whole thing is underlined by steadily increasing sales. We are glad that we have discovered Cusati and look forward to further cooperation!

0
Google

5.0

Absolutely recommendable partner, super fast processing in top quality! Cusati media GmbH also responds very well to customer requests. The whole team is always very nice on the phone, by email or even on site.

0

Comment by cusati media GmbH

Hello Herny, thank you for the review of our web design agency. We are really happy about it. The nerds of our internet agency are there for you and give everything!

Google

5.0

Friendly and helpful employees, even if you do not come as a customer, you are always treated friendly

0

Comment by cusati media GmbH

Hi Hannes, thank you for your review of our e-commerce agency. Come back soon as a customer!

Google

5.0

0
Google

5.0

0
Google

5.0

We are very satisfied with the services of Cusati Media GmbH. There is a competent answer to all questions and the orders are realized thoroughly and promptly. Absolute recommendation!

0
Google

1.0

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As a new prospective customer we wanted to know to a Shopware PlugIn only whether our planned dispatch conversion with our special wishes which would have been explained on the phone within 5 minutes, had been done. Yesterday morning we called the first time, should receive a callback. Nothing happened. When we called again this morning, we were told we would have to make an appointment by phone on May 29. Absolutely disparaging, customer-unfriendly service. Bad Szpport with new customer acquisition closes also with support problems for me on the fact that I must close a week my Shop, until the support times for me has time. Absolute No Go! At NetInventors we were helped immediately and our concerns were addressed. Within 2 hours the desired callback came and lo and behold: We as a new customer were taken care of and given all the information we needed. However, we will avoid this provider forever in the future. Due to incompetent customer support, the sale of a plug-in for a total of 7 stores (thus 7 article purchases of the same PugIn) slipped through this provider's fingers. Let's see if this provider has learned in the future!

0

Comment by cusati media GmbH

Dear Mr. Neuendorf, thank you for your evaluation. We deeply regret your dissatisfaction. We have followed up your case in the company. Our employees behaved in a friendly and absolutely correct manner. For the trial version you ordered, Shopware has specified support channels, which make a lot of sense, especially for the customer. We adhere to this. Likewise, we have offered you a support appointment directly with the developer, which was only available due to vacations on 29.5. This was also explained to you again. Unfortunately, we were not able to arrange the desired callback by the management, as they were away as lecturers. She also explained things to you again by e-mail. Many greetings René Harnisch CEO

Google

5.0

We are very satisfied with the cooperation with cusati media GmbH. They supported us to our fullest satisfaction with our internet presence with store system. Many greetings from the auction house Bad Homburg with the brand aubaho.

0

Comment by cusati media GmbH

Hi aubahio, Shopware Agentur cusati media GmbH from Dresden, Germany would like to thank you for the great review! René Harnisch CEO

Google
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