Cornix IT

★☆☆☆☆ Unfortunately, you can’t leave a zero-star review. Based on everything I experienced there, even 1 star feels like too much. This was, by far, the worst service experience I’ve ever had with a computer repair shop. I brought my iMac in for repair, and after the work was done, the computer never really worked properly again. When I picked it up and opened it, the original display glass had been damaged. Then a new display was installed—but it was crookedly glued in. They returned the computer to me as if it were “repaired,” but just a few days later the display started coming loose again and sliding downward. It happened multiple times. For over a year, they tried to fix the problem—without success. In the end, I paid around €220 and got back a computer in worse condition than before the repair. After I finally gave up, I found a specialist in Herford. They repaired the iMac within a single day, and the very next day I was able to pick it up fully functional again. My advice to all Mac owners: drive the extra 10 kilometers to Herford instead of risking an experience like this. Maybe this business is okay for smaller jobs, but in my experience, when it comes to Apple and Mac devices, they simply don’t have the necessary know-how and competence. Customer service was also disappointing. The door was often closed, communication was difficult, and as a customer I constantly felt like no one wanted to take responsibility for the problems they caused. After more than a year of lost time, unnecessary stress, and extra costs, I unfortunately can’t recommend this service to anyone.

Unfortunately, I cannot recommend this PC specialist. I was served by an employee who did not respond to my concerns or my wishes. He derogatorily referred to my laptop as "outdated garbage" - a very disrespectful and unprofessional way of giving advice. Without suggesting a solution or saying goodbye, he simply got up at the end and left me standing there. Incidentally, another specialist store was able to fix my problem within a day - so it wasn't the fault of the appliance. It's also a shame that I didn't have the opportunity to speak to the owner or call in someone with more expertise. This is definitely not my idea of customer service.