CeCon Computer Systems GmbH

Well thought through and prepared in advance. Thank you for your experience.

Once everything’s in place, it moves quickly. Thanks again for the review—truly appreciated.

I agree with that. This didn’t go quite as it should. The submission was made on 09/16, but the completion is recorded for 06/19. For both the submission and the completion, we also sent you an email. So far, so good. However, the power adapter that was included as an accessory wasn’t noted—that part was incorrect. The replacement power adapter was shipped yesterday. We apologize for the inconvenience.

Thank you for your message. Mr. Bandekow will be pleased to hear that.

So we’ll do that. Thank you.

Sorry we left you with such a bad impression. I assume this was an evaluation of a Lenovo Legion. The job was for a “check of laptop/PC including a cost estimate,” so it was essentially a flat inspection fee. The stated problem was: “It won’t start anymore. The fan made strange noises.” At our end, the device boots up normally right away, and we couldn’t reproduce or verify those strange noises. We didn’t prepare a cost estimate because the suspected fan unit as a spare part isn’t available. Normally, in a case like this, the inspection fee is credited toward the repair—but that didn’t happen here, and it may have been handled a bit awkwardly. Please send a copy of the invoice to [email protected]. We’ll then reimburse the amount.

You are welcome. Thank You for 5 stars.

Thank you for your recommendation. Personal contact often makes all the difference—no AI can do that.

Vielen Dank für die Sterne am Morgen. Gerne wieder.

If the spare part is in stock, it can be done really quickly. Otherwise, it usually takes about 3 days. Thanks for sharing your enthusiasm.