Atento

With a strong presence across the Americas, Atento ranks among the world’s top three CRM and business process outsourcing (CRM/BPO) providers by revenue and is the largest in Latin America. It also helps US-based businesses deliver customer support and business processes through nearshore operations. Founded in 1999, Atento now operates in 14 countries and employs more than 160,000 people. Over 400 clients rely on its broad portfolio of CRM/BPO solutions, delivered across a variety of channels. These include leading multinational organisations in telecommunications, banking and financial services, healthcare, consumer services and public administration.