Webinterpret has always seen innovation as the key to shaping a better world. In ecommerce, we keep pushing beyond convention and rethinking what’s possible. Right from the start, the company set out to make international ecommerce reachable for every seller. Great customer experiences come from genuine belief in our work and the enjoyment we take in doing it. That commitment is fueled by the thousands of sellers who already benefit from our products.
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Please note: The assignment of these data is based on estimates by Feedbax. These benefits are subject to change at any time at the discretion of the provider once it has adopted this company profile.
Please note: The assignment of these data is based on estimates by Feedbax. These benefits are subject to change at any time at the discretion of the provider once it has adopted this company profile.
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Changed our shipping methods to offer 60 day free international returns at our expense. Having initially admitted fault, they provided 2 labels only to refuse to cover THEIR error any further and refusing to help with the problems that they have caused us with eBay. AVOID AT ALL COSTS
Google
ProFix PrecisionApril 2026
1.0
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Webinterpret is useless. Find a different company. As a eBay seller, I subscribed to a starter account. My 700 listings on eBay multiplied to 5000 listings, which made it difficult to manage my eBay account. All my listings get a lot of views, interested buyers, and sales in the US. Not a single listing that was posted in other countries by Webinterpret got any views, forget the sales. I requested my account to be deleted and it was. I still have two list that was posted by Webinterpret on my eBay account that I cannot delete. I was also charged $19.99 for a monthly subscription fee, when their starter account is advertised as $0/month. You will have to put effort into finding that small text that states minimum monthly fee:$19.99. Very misleading and unfair to consumer.
Comment by Webinterpret
Hello, We're sorry to hear that your experience with our product hasn't met your expectations. We would like to clarify that our International eBay Sales Accelerator solution multiplies a seller's number of product listings as it creates listings for eBay's international marketplaces. Our records show that you created your Webinterpret account on March 17, 2026 and canceled your subscription on April 9, 2026. The account cancelation process had begun on April 9 and it was completed on April 16. The invoice issued to your account was only for the 20 days you used our service. Please note that 20 days isn't a sufficient period to demonstrate increased sales. We would also like to point out that the minimum monthly subscription fee for our Starter plan is clearly outlined on our Pricing page. Kind regards, The Webinterpret Team
Google
Patrick SchmidtMarch 2026
1.0
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Absolutely the last straw—I canceled in December, and it’s now March, and they’re still charging me. They’re too incompetent to stop the withdrawals. Now I have to go through my bank to stop the payments. This can’t be real. What the hell is going on in that place?
Comment by Webinterpret
Hello, We’re sorry to hear about your experience, and we’d like to offer our sincere apologies for this oversight. We’ve prioritized your case and will reach out to you shortly to make sure the matter is resolved as quickly as possible. Thank you for your patience. Kind regards, The Web Interpreter Team
Google
Juan Ramon lehFebruary 2026
1.0
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They charge you money in hidden charges. Have a pending court denunce for fraud (I put the denunce). I was able the bank return me some of the extra charges they charged me, but not all. AVOID AT ANY PRICE "I am launching today an initiative to collectively denounce this company (Webinterpret) for unauthorized debit charges and unlawful appropriation of customers' funds. If you have experienced the same issue, hidden fees, automatic charges without consent, or refused refunds, please contact me privately. I am trying to organize a group claim / collective action through a French law firm , as the company is based in France. Together we can make them accountable. Share your story and let's coordinate!"
Comment by Webinterpret
Hola, Juan Ramón: Tomamos sus inquietudes sobre nuestras prácticas de facturación con mucha seriedad y le pedimos disculpas sinceramente por cualquier frustración e inconveniente que esta situación le haya causado. Tras una revisión exhaustiva de su cuenta, hemos concluido que nuestro departamento de finanzas ha ajustado manualmente las facturas de enero y febrero de 2025 y que los reembolsos correspondientes ya han sido procesados. Si hay algún otro detalle pendiente o si tiene preguntas sobre estos ajustes, por favor póngase en contacto con nuestro equipo de Atención al Cliente. Atentamente, El equipo de Webinterpret
Google
Alex ValJanuary 2026
1.0
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I worked with WebInterpret for several years, trusting that costs would be based solely on sales commissions, as agreed by phone with their representative Karen in 2017–2018. However, they unilaterally started charging us a monthly subscription and additional “Performance” fees—without our explicit consent—and only sent an email in English that did not amount to clear authorization. After reviewing all invoices with our accountant, the amount charged incorrectly totals €2,276.25, which is a significant sum for our family business. What’s more, the service hasn’t helped improve international sales, and we’ve suffered losses due to stock and pricing being out of sync. Despite our complaints and requests to cancel, they tried to charge us more in an unauthorized way, which has already been reported to our bank for possible misuse of banking data. Communication with the support team has been confusing and inconsistent, and the “free” Starter plan they publicly advertise doesn’t reflect what was actually applied to our account. I recommend that other sellers exercise caution before signing up for any plan. I also demand that WebInterpret provide a full, immediate refund of the charges we didn’t authorize, and that they adopt transparent business practices.
Comment by Webinterpret
Hello, Thank you for your review. We’ve reviewed our prior communication and can confirm that the situation was explained to you in detail. According to our system records, the subscription was activated directly from your account on the Webinterpret website. For that reason, the monthly charges were applied automatically in line with the terms of the plan. As mentioned earlier, the Starter plan includes a minimum monthly fee if the sales commissions don’t reach the required amount. This information is clearly stated in the plan description on our website. We asked you to send any email or document that indicated something different from our official terms. To date, we have not received any additional documentation. If you can provide it, we’d be happy to review the case again and determine whether a partial or full refund is warranted. We want to review all cases fairly and transparently. Please note that your account has now been disabled, so no further charges will be applied. Sincerely, The Webinterpret Team
Google
Mic TieDecember 2025
1.0
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Impossible to get rid of this strange company… joining easy in short time .unsubscribe only by support ticket and endless nonsense communication from Ethan
Comment by Webinterpret
Hello, We are sorry to hear that you found it difficult to stop using our service. Our team is working tirelessly to ensure a smooth experience for all our users. Your feedback is valuable to us and we will take it onboard. Kind regards, The Webinterpret Team
Google
Azam MuhammadDecember 2025
1.0
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There’s no customer service. This is a very bad experience. For customers, I can’t find any help.
Comment by Webinterpret
Dear Azam, We’re very sorry to hear about your negative experience. Our customer service teams are available to all of our users Monday through Friday from 8:00 AM to 6:00 PM CET (Central European Time). You can reach our customer service team through your Webinterpret account. In addition, the Webinterpret Bot is available 24/7 and provides instant answers from our Help Center. Sincerely, The Webinterpret Team
Google
richclass07 rjDecember 2025
3.0
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there is bad think i observed no direct instant contact no or chat support call support for fast resolution, all app now ai based so ai not understand actual issue with seller.. they r giving lot of reason for 1 issue.
Comment by Webinterpret
Hello Richard, Thank you for the feedback. We are sorry to hear that you found it difficult to get in touch with our customer care agents. Our Global Support team is available from 8 AM until 6 PM CET and 9 AM to 5 PM EST Monday through Friday. AI assistants are in use outside our business hours. Please get in touch with us during our regular business hours and one of our customer care agents will help resolve the issue you've encountered. Kind regards, The Webinterpret Team
Google
Desislava BorisovaNovember 2025
5.0
Super convenient to work with! Great service!
Comment by Webinterpret
Hello Desislava, Thank you for the amazing review. We're thrilled to hear that you find our solutions convenient and look forward to supporting your business across international marketplaces for years to come. Kind regards, The Webinterpret Team
Google
charlie maguireOctober 2025
4.0
using Webinterpret has increased my visibility across international sites & therefore definitely increased sales.
Comment by Webinterpret
Hello Charlie, Thank you for the review. We are glad to hear that our solutions have helped increase the visibility of your listings on international marketplaces and improved your sales. We are looking forward to supporting your business for the years to come. Kind regards, The Webinterpret Team
