UXUIX GmbH is your partner for process simplification and automation in the SME sector. The company is backed by a team of experienced experts with one goal: to make everyday processes more efficient, structured and digital - with solutions that fit seamlessly into existing structures. Our strength lies in the development of individual, practical automation solutions - without complex system changes. These include automated e-mail processes, structured form processes, digital workflows, self-service solutions for customers and employees and simple interfaces between existing systems. We identify unnecessary time losses in day-to-day business and replace manual routines with digital processes that immediately reduce the workload.
What we do:
We support medium-sized companies in simplifying their workflows in a targeted manner - e.g. in the areas of sales, customer service, HR or back office. Our services include:
Our solutions have a modular structure, can be implemented quickly and are designed so that teams can use them immediately - without a long training period.
What we stand for
We see automation as a strategic tool to make day-to-day work more efficient and easier - not as an end in itself, but as a means to relieve pressure, focus and secure the future.
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As part of a digitalization project, we developed an automated AI-supported email distribution system for Elektroland24 GmbH. The aim was to intelligently analyze incoming emails based on their content and automatically forward them to the right departments - without any manual routing. Modern AI models for text classification and a flexible routing system via n8n and Microsoft Outlook were used.
We developed a modular automation process using OpenAI, Google Sheets, n8n and Microsoft Outlook. The emails were received via an Outlook integration, classified by GPT-4, compared with structured rules and then forwarded to the responsible teams or persons. In addition, a dynamic set of rules was integrated via Google Sheets to enable easy extensibility by the team itself.
Automation has significantly reduced the processing time for incoming emails - from an average of 4 hours to less than 15 minutes. The delivery error rate fell to less than 5%. The modular structure also made it easy to add additional use cases such as automatic reply suggestions and escalations.
Contact the service provider and receive an appropriate offer in a timely manner.
Contact the service provider and receive an appropriate offer in a timely manner.
