Uniridge

Description

A US-based enterprise with over 2000 employees struggles to find necessary information for employees within the company’s Intranet. HR and PM personnel must be involved in providing this information from different sources. Additionally, the HR department was looking for ways to optimize training on the software employees use for work.

Solution

• Automate responses to common employee questions
• Reduce the time HR and PMs spent on repetitive inquiries
• Customize ChatGPT to suit enterprise needs and comply with access restrictions
• Enhance Employer Branding by showcasing innovation in workplace technology
• Simplify and standardize training material access
• Enable an interactive learning process for software onboarding
• Increase training efficiency through automated quizzes and contextual responses

Results

• The HR chatbot showcased the company’s innovative use of AI, attracting more middle- and senior-level job applicants.
• The HR team reported a 6% saving in time by automating answers to common questions, which enabled them to allocate this time for more strategic tasks.
• Training Effectiveness: The AI-driven training assistant increased employee success rates, with 80% of employees achieving high scores on training quizzes on the first attempt.
• The solutions contributed to a 3% increase in Net Margin in the first year, according to the stats of improved internal processes.
• The implementation of the chatbots led to more structured and accessible data storage as a positive side effect.
• The bots were UI optimized for the client’s needs, providing a clear and intuitive interface.