Semtrix

SEO is a service, not a guarantee of success—that is correct, and it was also our expectation of Semtrix. However, during our collaboration, we found that basic requirements for a clean and structured SEO implementation were not met. Despite clear coordination and submitted redirect lists, backlinks were built to incorrect or no longer valid URLs over an extended period. Furthermore, many of these links did not generate any measurable organic traffic. We did not observe any active or reliable project management. We had to repeatedly raise important issues on our end. After we requested a pause, there was no clear response for weeks, while monthly payments continued to be debited. We view it as particularly critical that, despite the lack of results and obvious shortcomings, the agency consistently adhered to the contract term instead of working toward a solution to resolve the situation. We no longer work together and therefore cannot recommend this agency. Our conclusion: SEO is no guarantee of success—but it is very much a matter of quality, transparency, and accountability in its implementation. These expectations were not met in our case.

I keep getting annoying SEO ads from them—I never asked for them, and I never agreed to receive ads. It’s really annoying. They don’t even include an opt-out link in their email, so I’m not sure if you should trust people like that with your website.

It's absolutely ridiculous what that team did to our site.

After a total of 12 months of collaboration and an investment in the mid five-figure range, my conclusion is unfortunately very sobering. Before signing the contract, I had already been with another agency for 12 months. The sales manager here spoke very poorly of this agency, while at the same time promising quick and significantly better results. Specifically, they said that with the six selected terms (keywords 1–6), we could be in the top three after just six months. I believed these statements. After six months without the promised results, they admitted that these goals were not so easy to achieve after all. Concerned that the first few months would otherwise be money wasted, I extended the contract. I was then given new target positions, but most of these were clearly missed. Factual comparison of target vs. result after 12 months: • Keyword 1 target: 1st place → result: 1st place (start: 2nd place) • Keyword 2 target: top 3 → result: 6th place (start: 5th place) • Keyword 3 target: Top 3 → result: 5th place (start: 6th place) • Keyword 4 target: Top 5 → result: 19th place (start: 34th place) • Keyword 5 target: Top 10 → result: 22nd place (start: 51st place) • Keyword 6 Target: Top 10 → Result: 33rd place (Start: 84th place) Yes, there were improvements, but the agreed target positions were largely not achieved. In the end, it's results that count, not sales promises. Instead of clear results, we got justifications and excuses. I would like to give a positive mention to Khashayar from Semtrix, who understood our dissatisfaction and provided technical support. However, this does not change the overall result. I am deliberately not publishing the name of our company. The bottom line is that a lot of money was invested, but the promised and later redefined goals were not achieved. This review is intended to help other companies to critically question sales promises.