Pscherer Networks

Now I need to catch my breath! 😡🤬 I'm sure it's not just my experience that people who perhaps only have limited technical knowledge like to be ripped off. If you are a woman and not too young, as in the case of my mother, who drags her robot lawnmower to a specialist workshop because it has become very noisy after 8 years. Specialist workshop - actually a trustworthy buzzword - which has sometimes become completely meaningless. Unfortunately, the glittering self-image on their websites has nothing to do with reality. A week or two later, my mother goes there again (Motorgeräte-Service-Team Pscherer GmbH & Co. KG - I hope one of you reads this and is ashamed of herself! 🤬) and was told by "Fachmann™️" that the motor and a circuit board(?!?!?) were defective - it would cost at least €800 and was no longer worth it. A new mower for over €2000 would be the solution! I asked my mother to pick it up without comment. Now I've had a look at it. Placed on the lawn and switched on, it rumbled off and started mowing. One of the engine mounts was definitely a mess - you could clearly hear that. But defective circuit board - huh? 🙄 So I grab a simple tool set from my father and 20 minutes later I have the engine in my hands. Pleasant surprise - all the components are more or less standard and, above all, not pressed/glued/riveted, but screwed together properly and easy to dismantle. What struck me, however, was that all the screws were still completely clogged with grass clippings - the mower had never seen a tool in the specialist workshop. The motor has a felt seal instead of a rubber seal/seal ring. I assume that it must have been soaked with grease - but this must have been removed from the felt ring years ago. If it had never been serviced, I would know why .... 🙄 But over time, more and more moisture got into the engine and caused the larger of the two bearings (6001Z) to die of rust. I had that in my hand after another 5 minutes. Ordered an SKF bearing from Amazon on Sunday evening for €4 - it arrived today at 17:00. 20 minutes later everything was cleaned, greased and reassembled and the mower whispers off into the sunset. Dear specialist workshop - I have a question: was it the will to rip off an old person, listlessness or stinking incompetence or something else entirely? I wouldn't have said a word about €100 for such a repair - that would have made you a satisfied customer and if anyone should ask you, you would always have a recommendation - I now have a recommendation too: avoid such slugs!