Positiwise Software Pvt Ltd

Description

Positiwise software professionals perform POS application development for one of the clients. The client owns a business providing POS for retail stores. They were searching for a new technology partner to upgrade their traditional system, develop new features, and support it for the upcoming advancements. Positiwise discussed all the details and provided .NET application development services.

We primarily worked on a retail POS system used by businesses with offline stores at multiple locations. For more details, you can undergo the project challenges, solutions, and results.

Solution

After considering all the requirements and challenges, Positiwise professionals preferred .NET application development services to fulfill the business needs. As a result, tech stack .NET, SQL, and AWS are the main technologies used for this POS application development project. Cross-Device and OS Compatibility

1. Cross-Device and OS Compatibility

• With the help of .NET and C# programming language, our developers created a cross-platform compatible application accessible across Windows and macOS desktop systems. In addition, we also leveraged the client with functionality to operate the POS retail system on Android and iOS mobile devices.
  
  Our developers focused on the responsiveness of the application, enabling the interface to adjust according to screen size and display all relevant features. Moreover, we designed two application versions; one can be accessible through a web browser, and the other can be installed. As a result, cross-device and operating system requirement is completed.
  
  2.Configuration of Latest Security Mechanisms
  
  Our testers, developers, and security experts collaborated to configure the top-notch security controls. The CIA triad and AAA fundamentals were taken into consideration to design the data flow, accessibility, and availability.
  
  Following are some of the controls configured by our experts:
  
• SSL/TLS
• Multi-factor authentication
• Role-based authorization
• Input sanitization and validation on the database

In addition, we also helped our client prepare data security and cyber policies for their organization and usage of POS systems.

3. Built-in Automated Report Generation

Our business analysts prepared the format of all the reposts required by a retail business. Further, our dedicated .NET developers build an automation process, which will create the reports according to the interval defined by the business.

The built-in system in the POS system is capable of generating daily, weekly, bi-weekly, monthly, quarterly, and annual reports. In addition, it leverages to generate reports for the custom period. The end-user only needs to input the start and end date on the provided interface.

Additionally, the POS system interface also offers the option to transfer reports to the registered email address. Due to security controls, only authorized persons will get access to these reports and their share feature on the POS system.

• 4. Custom APIs for Integrations
  We created custom REST and SOAP APIs, enabling us to connect with third-party ERP and CRM systems. Due to this, the businesses can update the inventory data automatically and provide orders to vendors promptly. All the APIs are developed in accordance with business requirements, guaranteeing secure data flow with the full duplex channel.
  
  5. AI-enabled Analytics
  
  To analyze the user behavior across online and offline streams, we used .NET-based AI models. It leads the system to gather all the details from the POS database and provide results in accordance with business policies.
  
  Furthermore, AI supports boosting sales, as when someone uses a kiosk device, AI starts recommending the products per purchase history and current navigation. Along with analyzing user behavior, it also enhances and streamlines the experience.
  
  6. Dedicated Loyalty and Offers Program Interface
  
  As per the client’s needs, we created a dedicated offers and loyalty program interface, accessible and controlled from the headquarters as well as in-store employees.
  
  Operations that can be executed from headquarters:
  
• Setting up the discount offers per location.
• Maintaining the loyalty program information.
• Defining the terms and conditions for discounts.
  
  Operations that can be executed by in-store staff
  
• Applying staff member discounts for special customers.
• Updating free gifts option, as per availability in the store.
• View the details of loyalty program discount eligible customers.
• Merging of two or more offers together.

7. Multiple Payment Gateways
The POS system created by Positiwise works with every possible payment mechanism. It enables businesses to set up debit cards, credit cards, UPI, GPay, eWallets, and net banking. Moreover, the POS retail system smoothly connects with barcode scanners and cash registers, supporting the update data accordingly.

Besides all this, the application also maintains the transactions executed online and offline. It also ensures the maintenance of a history and backup.

Results

After the deployment of Positiwise developed POS for a retail store, the following metrics are analyzed:

• The business operations are streamlined, and productivity increased by 80 to 120%.
• The efforts to maintain inventory and order the products are minimized by 95%.
• The report generation feature helped to develop future plans efficiently.
• The data security controls helped to align with industry and regulatory standards.
• The .NET technology constantly remained high in performance, speed, and stability.
• The customer satisfaction rate is increased by 75 to 97%.
• The AI-enabled modules lead organizations to improve business processes per the latest trends.
• Our client acquired 67% more customers within the first six months of the software release.