pay & relax GmbH

pay & relax GmbH Alternatives

Company Profile

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About pay & relax GmbH

PAYLAX is a digital escrow service that allows you to make secure and convenient payments over the Internet. Made in Germany

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Services

50%
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Rating Overview


Overall Rating

4.7
23 Reviews

Distribution of rating stars

STARSPERCENTAGEDISTRIBUTION
5 Stars80%
4 Stars0%
3 Stars10%
2 Stars0%
1 Star10%
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Reviews

Feedbax Reviews

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All Reviews


3.0

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Unfortunately, we cannot recommend it. The manager makes promises that he then fails to keep. Deposits are made to a German Iban, but a special code must be deposited. This indicates a foreign bank, where deposits are only ostensibly made to a German bank. the whole thing is very dubious

1
Google

5.0

Excellent device , fair price . Recommend

0
Google

5.0

It works super easy, the fees are manageable, thanks for the service

0
Google

5.0

0
Google

5.0

0
Google

5.0

They have amazing customer service, reply instantly on their chat and also email within business hours!

1
Google

1.0

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I naively believed the fake positive reviews I found about Paylax, opened an account, paid for an order and commissioned the "service provider" with it. However, nothing came from them, so of course I wanted the money back - but Paylax wouldn't play ball!!! In response to my request for money to be returned to me, as no service was provided as expected, Paylax only sent me a message saying that I would only get my money back if I called in a lawyer!!!! So THIS is the "service" they advertise as safe?!???!?!! Oh well, now I get it: "Your money is SAFELY gone, we'll grab it if something goes wrong with a transaction and you don't receive a service or goods."!!!! To anyone looking for a reputable escrow service: PLEASE, PLEASE don't make the same mistake as I did, Paylax is a criminal business model, which presents itself as trustworthy to the outside world through fake reviews - unfortunately I had to learn from bitter experience what is behind it - spare yourselves (in a double sense) this experience!!!!

10

Comment by pay & relax GmbH

Hello, We are pleased that a solution has been found in cooperation with our support team and that the service provider has arranged the refund to you. As already mentioned, PAYLAX can mediate between the parties in the event of a dispute, but as a trustee we do not take sides. Therefore, your money is not gone, but remains secured in the escrow account - if necessary until a court settlement is reached. This ensures that the money is still available in the event of a court decision. You can find more information on how PAYLAX works at www.paylax.de and in our FAQs. Yours sincerely, Your PAYLAX team

Google

5.0

Processing via Paylax works smoothly and is very easy to explain to my customers - even internationally. The support team is also exemplary and responds very quickly. Thank you very much for this great, innovative service!

1
Google

5.0

Great payment service to make transactions saver through an escrow account. Especially for cross border transactions it provides a lot more safety and reduces risk of being scammed. Will use it again and can only recommend it!

1
Google

5.0

Great idea and very well implemented. I bought a watch on the Internet and made the payment via PAYLAX. I wouldn't have made the purchase without escrow protection.

1
Google
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