Novantin

Muchas Gracias por la reseña positiva y confiar en Novantin, esperaos seguir trabajando juntos!

Thanks, Pedro Luis, and thanks also for pointing out the missing star: you're right about the calendar. For the past few weeks, we’ve been booking the slot directly on the calendar via the website—without back-and-forth messages—so that doesn’t happen again. Deciding what to automate and what to leave as is is exactly what we want to get out of that half-hour. When you’re ready to take the plunge, we’ll be right here.

Thank you very much, Pilar. Being able to refer someone without getting confused was the part that mattered most to us, because a chatbot that keeps trying when it doesn’t know the answer does more harm than good. And having evenings and weekends covered means we no longer have to put off those inquiries until Monday. It’s a pleasure to have you on board.

Thank you so much, María Cruz. Those midday calls were the ones that hurt the most, and knowing that the voice agent is now turning them into appointments is the best news you could give us. We’ll keep an eye on the calendar to make sure none of them slip through the cracks.

Thanks, Lucía. A website that loads quickly and brings in inquiries every week is exactly why we redesigned it. And we’ll take your comment about explaining it in plain language as a compliment: if it’s not understood, it’s not done right. We’re here for whatever comes your way.

Thanks, Pepe. Twelve hours a week is almost two full workdays saved for the team, and in an SME, that really adds up over the course of a month. Internal documentation is one of those tasks that no one misses having to do by hand. We’re really glad you see this as a turning point.