Morgenstern AG

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Company Profile

Profile Overview

About Morgenstern AG

The MORGENSTERN group of companies is your competent consultant and service provider for printing and document solutions in the office.

Do you have any questions about this information?

Contact the vendor and get feedback on your queries in a timely manner.

Locations


Reutlingen

F.-W.-Raiffeisen Straße 5
72770 Reutlingen (DE)
07121 / 910-100

Services

20%
20%
20%
20%
20%
Please note: The assignment of these data is based on estimates by Feedbax. These benefits are subject to change at any time at the discretion of the provider once it has adopted this company profile.

Frameworks

100%

Managed IT Services

100%
  • Document Management: 100%

Programming & Scripting

100%

Consulting

100%
Please note: The assignment of these data is based on estimates by Feedbax. These benefits are subject to change at any time at the discretion of the provider once it has adopted this company profile.
Do you need any of these services?

Contact the service provider and receive an appropriate offer in a timely manner.

Rating Overview


Overall Rating

4.6
30 Reviews

Rating distribution

RATINGPERCENTAGEDISTRIBUTION
5 stars68.4%
4 stars5.3%
3 stars5.3%
2 stars0%
1 star21.1%
Have you already worked with this provider? Leave a Review

reviews

Feedbax reviews

Have you already worked with this provider?

All Reviews


1.0

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Thank you for the wonderful experience with your company this morning on the B28 at 7:15. People who represent the company and have advertisements on their cars shouldn’t behave so aggressively or ignore every rule. I’ve never had anything to do with your company before, and I’ll be glad to never deal with it again—especially after this incident this morning, which I only managed to avoid thanks to my quick reaction.


Comment by Morgenstern AG

Dear Mr. Müller, Thank you very much for your feedback. The behavior you described in no way reflects the standards we expect on the road. In particular, employees who are out representing our company have a special responsibility. We take your report very seriously and will address it internally. We sincerely apologize for the situation that occurred. Best regards, Your MORGENSTERN Group Team

Google

1.0

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Just called to ask about DTG and sublimation printers for our branches and got a completely disinterested, rude gentleman on the phone. Next I called Resin, and this time I spoke with a professional, polite employee. The sales representative will follow up with some appointment options and, most likely, we’ll do business with them.


Comment by Morgenstern AG

Hello, thank you very much for your honest feedback. We’re sorry to hear that you felt our initial phone contact didn’t come across as very engaging. That’s certainly not the standard we aim for in providing professional, customer-focused advice. We take your feedback very seriously and will review the matter internally. We would be happy to get another chance to introduce ourselves to you. If you’d like, we’re available at any time for a personal conversation. You can reach us at 07121 910 144. Kind regards, Your team at the MORGENSTERN Group

Google

5.0

Google

5.0


Comment by Morgenstern AG

Dear Mr. Sitner, Thank you very much for your 5-star rating! We are very pleased to hear that you are completely satisfied with us. If you have any further questions or concerns, please feel free to contact us at any time. Best regards Your team from the MORGENSTERN Group

Google

5.0


Comment by Morgenstern AG

Dear Mr. Pittas, Thank you very much for your 5-star rating! We are very pleased that you are so satisfied with us and our service. Please do not hesitate to contact us if you have any further questions or concerns. We are always happy to help you. Best regards Your team from the MORGENSTERN Group

Google

5.0

Top performance, very good advice!


Comment by Morgenstern AG

Dear Ms. Dobre, Thank you very much for your 5-star rating. We are very pleased that you are so satisfied with us. Should you have any further questions or concerns in the future, please do not hesitate to contact us. We will be happy to help and advise you. Best regards Your MORGENSTERN Group team

Google

5.0

As a long-standing specialist retail partner, we can confirm the quality and reliability of Morgenstern's services without reservation. The company is our preferred contact for the fast and professional rectification of technical faults and the routine maintenance of the printing and copying technology that we offer our customers. The professional communication and effective cooperation with the company is characterized by exceptional customer orientation, which contributes significantly to the satisfaction of our clients. Thanks to the competent commitment of the technicians, problems are not only solved quickly, but also sustainably. We look forward to continuing this fruitful partnership. Julian rätzmann, Head of Service, Regler Systems GmbH

0
Google

5.0

0
Google

5.0

We bought a LEXMARK XC4240 printer from the company Morgenstern. The device is very solid. If there is ever any question, you will be advised very pragmatically and quickly (team Veiwer, phone and in person). The entire Morgenstern team is very friendly, competent and up to date.

0

Comment by Morgenstern AG

Dear Mr. Naimi, We are very pleased with your positive review - thank you very much! It is great to hear that you are happy with your purchase and that the device meets your requirements. We strive to offer our customers the best possible service. Therefore, we are even more pleased that you appreciate our pragmatic and quick advice and are satisfied with our team. If you have any further questions or concerns in the future, please do not hesitate to contact us. We will be happy to continue to assist you in word and deed. Best regards Your team of the MORGENSTERN Group

Google

3.0

This content of this review is only accessible to registered or logged-in users. Please register for free to gain full access to all content on our platform. After you register and log in, revisit this page to read the unlocked content. Additionally, once registered, you can fully browse our directories, gaining free access to all company profiles, structured favorites lists, and inspiring case studies.

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The staff is quite nice but the equipment is overpriced even if it was already used.

0

Comment by Morgenstern AG

Hello Mrs. Tesch, thank you very much for your evaluation! We are pleased to hear that you had a good experience with our employees. We would be happy to give you an insight into the remanufacturing process for printing systems at this point, which is ultimately also the basis for pricing: - First, the system is technically checked for its continued usability - All data of the previous user is completely and irrevocably deleted. - All consumables of the machine are serviced or replaced, if necessary - The machine is checked for maximum print quality and optimized if necessary Since the idea of sustainability is deeply rooted in the core of the MORGENSTERN Group, the process of remanufacturing is worth every effort to us, while you as a customer naturally benefit from comparatively favorable conditions. If you have any questions or suggestions for improvement, please feel free to contact us at any time. Best regards Sandra Martin

Google
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