MHG Compunit

Absolutely not recommended!!! Since June 2023, we have been supported by MHG Compunit, Mössingen (since renamed "IT Cowboys" and later "IT Haug") in the migration and introduction of new merchandise management software. Unfortunately, this project has been one of the most frustrating IT experiences we have ever had. Apart from the financing of the software and the billing of working hours, virtually nothing went smoothly. Key functions (including the shipping module and automation) were never completed, despite repeated promises. Particularly serious: from May 2024 onwards, there was complete radio silence for months. Countless emails and phone calls were simply not responded to. No callbacks, no answers, no explanations. In May 2025, despite everything, we even sent a written appeal and chocolates with a request for a clarifying discussion. This was followed after almost four weeks by a short email with an apology and the announcement of a phone call "on Monday." This call never took place. Even when we asked which Monday was meant, there was no response. Since then: complete silence again. In the meantime, we have completed the project directly with the software manufacturer. They have now also parted ways with MHG Compunit as a partner, apparently due to similar problems with other customers. Our conclusion: • Lack of communication • No commitment • Months of unavailability • Project effectively abandoned Anyone who needs a reliable IT service provider with professional project support should urgently steer clear.