McCann Worldgroup Deutschland

We bought an Opel Combo Life and signed a Flex Care contract for 5 years 50000km, because we drive only 10000km a year. Thus, annually would be an inspection. Our Opelautohaus and even Opel Germany wrote this already in numerous mails to MRM, who are responsible for handling the FlexCare and issue the certificates for it. MRM refuses to change the certificate by granting us only 2 inspections, because our car would have to be inspected only every 30000km. This would be true if we drove 30000km per year and not only 10000km, which is why the interval of 12 months is decisive for us and not every 30000km. It is presumptuous against the Opelautohaus and even Opel Germany as a client for the processing of the services to ignore and the certificate simply not want to change. Now we just let it run through our lawyer. Since one can only hope that Opel Germany soon separates from this service provider, which only want to make money and only 2 inspections instead of 5 want to pay for orientation thus would cost an inspection over 600 euros, which in fact costs none and so no one would ever conclude the contract, as it would be more expensive than the inspections actually are).