luckycloud GmbH

We now use luckycloud on a daily basis and are very satisfied with the platform. We particularly appreciate its reliable performance, the ease of team collaboration, and the fast, knowledgeable support. In our view, this is an excellent choice, especially for companies seeking a German cloud solution with a strong focus on data protection. luckycloud also handles the issues of GDPR-compliant cloud services and server location in Germany in a clear and transparent manner. The interface is intuitive, files can be easily managed and shared, and overall, everything feels technically well-thought-out. Anyone looking for a serious alternative to US cloud providers should definitely check out luckycloud.

Professional communication skills + structured problem analysis + clearly formulated instructions = All in all: Excellent

I'm thrilled! It's a user-friendly cloud platform—everything is very intuitive. I'm a home user and don't know much about this stuff, but I was able to set up exactly what I wanted right away. Awesome!

I am completely satisfied with LuckyCloud. The support is excellent—friendly, knowledgeable, and truly solution-oriented. You can tell right away that professionals are at work here. Response times are extremely fast. Inquiries are answered in no time, often faster than expected. That just gives you a good feeling, especially when it’s urgent. The system performance is also great: everything runs smoothly, efficiently, and reliably. The user interface is clear and intuitive, so you can find your way around quickly—whether you’re a beginner or an experienced user.

I'm new to luckycloud, but the phone support already has my stars. I was patiently guided step by step to connect my domain with my email address, where I was on the verge of a nervous breakdown. Thank you very much 🙏

Data storage and security are an essential area for me as a company owner. The company's own data centers in Germany, triple encryption, open source software and zero-knowledge principle convinced me. I am also extremely satisfied with the support. There is always fast and friendly help in the shortest possible time when it is needed. I can recommend this web hosting provider with a clear conscience. This is also the reason for giving this company a 5-star rating.

I now use luckycloud both professionally and privately and am really satisfied. The platform is stable and fast, whether on the computer or on the go via the app. Data protection was particularly important to me, and here you finally feel really secure - everything is made in Germany and not dependent on US providers. You also get a clear, human response from support immediately if you have any queries - no endless tickets or chatbots. The price-performance ratio is top, and the whole concept just seems honest and well thought out.

I am absolutely thrilled with the support experience at luckycloud! A very competent and incredibly nice employee took a lot of time today to discuss our concerns in detail. Every one of my questions and every problem was dealt with patiently and in a solution-oriented manner. The result: all problems have been solved! This shows that luckycloud not only offers a great product, but also first-class, personal customer service. Keep up the good work! I can only warmly recommend luckycloud and this support!

Very quick response, problem solved