Software Development
IT Staff Augmentation
Cloud Solutions
App Development
Creating integrity for a better world
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Profile Overview
- Minimum Budget
- > €1,000
- Company Size
- 11-50
- Founding Year
- 2012
- Case Studies
- 1
- Spoken Languages
- English (English), Eesti (Estonian)
About Krabu grupp
Founded in 2012, Krabu Grupp offers turnkey solutions and various digitalization service packages for organizations with different levels of IT maturity. Today, Krabu Grupp carries out digital transformation projects for enterprises and public sector organisations in the Baltic region, Scandinavia and Europe as a whole.
Our portfolio covers digital transformation, custom development, and strategic consulting. We work across industries, finance, telecommunications, and document management, and harness AI to improve decision-making, automate processes, and unlock new opportunities.
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Services
- Enterprise Applications 20%
- Web Development 15%
- Internet of Things 10%
- App Development 10%
- Artificial Intelligence 10%
- UX / UI Design 10%
- IT Consulting 10%
- IT Staff Augmentation 5%
- Cloud Solutions 5%
- Web Design 5%
Application Platforms
- Amazon 30%
- Azure 30%
- Linux Server 25%
- Heroku 10%
- Other 5%
User Experience
- UX Strategy 45%
- User Research 25%
- Usability Testing 15%
- Design Thinking 15%
App Focus
- Enterprise Apps 25%
- Finance Apps 20%
- Travel & Lifestyle 15%
- Education Apps 10%
- CRM & Sales Enablement 10%
- Other 10%
- Social 10%
DevOps Technologies
- Jenkins 25%
- Kubernetes 15%
- GitLab 15%
- Docker 10%
- Terraform 10%
- Ansible 10%
- Azure DevOps 10%
- SonarQube 5%
Portfolio
Key Clients
- Ericsson
- BLRT Grupp
- Grant Thornton
- Scania
- Valnes
Downloads
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Case Study by Krabu grupp
Travel portal
Tourism and Gastronomy
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Artificial Intelligence
Speech & Text Processing, Other
Description
The official tourism portal received an upgrade that makes visiting the site much more convenient. The platform now greets its visitors with an AI-powered chatbot developed by Krabu Grupp. This new solution helps users quickly and easily find answers to questions related to travel, destinations, events, and everything else connected to exploring country.
Solution
The smart chatbot that works around the clock Krabu Grupp built a solution that works like a helpful virtual guide. When a user scrolls the page and sees the chat icon, they can open it and ask a question such as:
• “What festivals are happening in November?”
• “Where can I find vegan food in Tallinn?”
• “When is the best time to visit Soomaa National Park?”
The chatbot searches existing articles and databases for the answer and delivers a clear and concise response. If needed, it also links to specific pages with more information. The conversation is personal, simple, and smooth, and it works on all devices, 24/7. If the user temporarily loses internet connection, the chatbot notifies them and patiently waits until the connection is restored. A user-friendly and natural part of the website It was important that the new solution wouldn’t distract users but instead feel like a natural part of the site. That’s why the chat window is designed to be simple, discreet, and visually aligned with customer’s overall design. All messages are clearly displayed, with timestamps and brand-specific details. The chatbot also meets accessibility requirements, making it easy to use on mobile, for people with visual impairments, or those who rely on screen readers.
Results
As a result the customer got more satisfied visitors and easier access to answers on the portal. The new chatbot now helps millions of international users better understand and explore country. As a result, the portal becomes not only an informative resource but also an engaging and user-friendly tool that supports country's image as a smart and welcoming travel destination.
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Team
Krabu Grupp is powered by a multidisciplinary team of software engineers, analysts, project managers, and UX/UI specialists who work together to deliver reliable and scalable digital solutions. The team combines strong technical expertise with deep industry knowledge, allowing the company to successfully implement complex IT projects for both public institutions and private enterprises.
The company’s experts work with modern technologies, including AI-driven solutions, data analytics, and enterprise software platforms. Their experience spans multiple industries such as government, telecommunications, finance, and document management systems.
