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Company Profile
Profile Overview
About Jimdo GmbH
Try Jimdo, the all-in-one business solution. Websites, online stores, bookings, logos, SEO, analytics, domains and hosting.
Do you have any questions about this information?
Contact the vendor and get feedback on your queries in a timely manner.
Locations
Services
50%
50%
- E-Commerce: 50 %
- Web Design: 50 %
Please note: The assignment of these data is based on estimates by Feedbax. These benefits are subject to change at any time at the discretion of the provider once it has adopted this company profile.
CMS & Website Builder
100%
- Jimdo: 100%
Please note: The assignment of these data is based on estimates by Feedbax. These benefits are subject to change at any time at the discretion of the provider once it has adopted this company profile.
Do you need any of these services?
Contact the service provider and receive an appropriate offer in a timely manner.
Rating Overview
Overall Rating
Rating distribution
| RATING | PERCENTAGE | DISTRIBUTION |
|---|---|---|
| 5 stars | 22.9% | |
| 4 stars | 3.6% | |
| 3 stars | 2.9% | |
| 2 stars | 3.6% | |
| 1 star | 67.1% |
Have you already worked with this provider? Leave a Review
reviews
Feedbax reviews
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All Reviews
Christine Moser September 2026
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Instead of having my written notice of termination of the contract processed, I’m being asked to complete a corresponding form. Working with that was not possible. There’s also a report and another email with a note confirming that the termination has been issued. They don’t address my request at all and instead want to collect money from me through a collections agency. However, there is no service or performance to justify this.
Google
Marie Ladousse September 2026
I didn’t have the minimum knowledge required to use it on my own, so I canceled my subscription, but I’m keeping my site. It’s a nice surprise—I spent a lot of time on it. Thanks, Jimdo.
Google
Luana Santoro September 2026
I’ve always received great support and almost immediate responses for running my website.
Comment by Jimdo GmbH
Hi Luana, Thanks so much for your wonderful feedback! We’re really happy to hear that you’re so satisfied with our support and the speed of our replies. We’ll always be glad to keep helping you with your website. Best regards from Hamburg, Lars Jimdo Team
Google
Rolf am See September 2026
Very well-structured websites, a good template system—stable and user-friendly. A little HTML would be nice. Good maintenance of the software. Annoying: the stupid gendering.
Comment by Jimdo GmbH
Hi Rolf! Thank you so much for your positive review and the four stars. We’re really glad to hear that you find our website builder stable and easy to use. We’ll be happy to take your request for more options to embed HTML, as well as your feedback on our language. Thank you again for your honest feedback—and greetings from Hamburg. Lars Jimdo Team
Google
Delphine Daret September 2026
I’ve been loving Jimdo for years—for two professional websites, too. Great!
Comment by Jimdo GmbH
Hi Delphine, Thank you so much for your excellent review and for your loyalty all these years! We’re delighted that you’re using Jimdo to manage two professional websites. Wishing you lots of success going forward! 💙 Kind regards from Hamburg, Lars Jimdo Team
Google
Nils September 2026
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Authcode isn’t being sent, and support isn’t reachable. So the domain move isn’t possible—despite the fact that the mailboxes, etc., have already been moved. Completely disastrous. Update: A day later, at least one support agent got in touch with me. Still, for cases like this, there should be an emergency support option for paying customers or something similar.
Comment by Jimdo GmbH
Hi Nils! Based on your first name, I can’t find you in our system, so I can’t comment on your case right now. But once we have a few more details from you, we’d be happy to take a look. If you can reach us via Facebook, just send Jimdo a private message and include your domain as well as the email address you used to register with us. Then we’ll be able to match your case and take care of it right away. Kind regards from Hamburg, Lars Jimdo Team
Google
Verena Keil August 2026
My Jimdo website is easy to maintain, and I think it’s great how Jimdo offers targeted improvement suggestions for the organization of my small business—and guides me through everything in a caring, almost effortless way, with steps that make it foolproof. That’s what you get for your money, and it genuinely comes from the heart, at least that’s my impression.
Comment by Jimdo GmbH
Hi Verena, We’re genuinely happy to hear how well Jimdo supports you in organizing your business. That’s something we place a lot of value on. Knowing that maintaining your website feels easy for you—and that you feel well taken care of throughout—really is the best feedback we could ask for. We’ll continue doing everything we can to keep that experience for you. Best regards, Tim Jimdo Team
Google
Tamara Schwieger August 2026
I was helped really quickly.
Comment by Jimdo GmbH
Hi Tamara, Great to hear that everything went so quickly for you! That’s exactly what we aim for when it comes to support. We’ll be happy to help you again anytime in the future. Best regards, Tim Jimdo Team
Google
Julia de Jong August 2026
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This company is absolutely terrible to reach. You can only chat with an AI or fill out a contact form, and then you never hear back. It’s a nightmare when you need help urgently. At this point I’m at my wit’s end, and I’m posting this review as a last-ditch effort to at least get in touch with someone from the company.
Comment by Jimdo GmbH
Hi Julia, I’m sorry you got stuck so badly that you even had to leave a review to get in touch with someone—that’s exactly what shouldn’t have happened, especially when you needed urgent help. We take it seriously that you didn’t hear back via the contact form. Let us know what’s going on in more detail, and we’ll make sure someone looks into it personally. Best regards, Tim Jimdo Team
Google
Arnaud Valentin August 2026
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Can’t find any real support! My boss has passed away, and we sent all the required documents, but we’re still getting payment reminders… It’s driving me crazy! How are we supposed to reply to your emails when it says “do not reply to this email”? That’s the situation we’re in. Thanks in advance for your help, if possible.
Comment by Jimdo GmbH
Hello, Thank you for taking the time to share your experience with us. We’re truly sorry to hear about the passing of your employer, and we understand how upsetting it can be to keep receiving payment reminders even after the required documents have been sent. Please reply directly to the most recent message from our team so we can review your file again and find a solution as quickly as possible. Sincerely, Thomas The Jimdo Team
Google
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