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Company Profile
Profile Overview
About Jimdo GmbH
Try Jimdo, the all-in-one business solution. Websites, online stores, bookings, logos, SEO, analytics, domains and hosting.
Do you have any questions about this information?
Contact the vendor and get feedback on your queries in a timely manner.
Locations
Services
50%
50%
- E-Commerce: 50 %
- Web Design: 50 %
Please note: The assignment of these data is based on estimates by Feedbax. These benefits are subject to change at any time at the discretion of the provider once it has adopted this company profile.
CMS & Website Builder
100%
- Jimdo: 100%
Please note: The assignment of these data is based on estimates by Feedbax. These benefits are subject to change at any time at the discretion of the provider once it has adopted this company profile.
Do you need any of these services?
Contact the service provider and receive an appropriate offer in a timely manner.
Rating Overview
Overall Rating
Rating distribution
| RATING | PERCENTAGE | DISTRIBUTION |
|---|---|---|
| 5 stars | 17.5% | |
| 4 stars | 1.7% | |
| 3 stars | 2.5% | |
| 2 stars | 4.2% | |
| 1 star | 74.2% |
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reviews
Feedbax reviews
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All Reviews
Green Concepts May 2026
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Absolutely not recommended. Send invoices with the wrong addresses and/or attachments that can’t be opened. The support team doesn’t respond to emails, and nobody is reachable by phone. Our legal counsel will have to get involved here now.
Google
Ruth Mbuthia May 2026
I would highly recommend them
Comment by Jimdo GmbH
Hi Ruth! Thanks for your great review and the five stars! Best regards Lars Jimdo Team
Google
Alejandro Lacovara May 2026
Great news—since 2018, we’ve been working from Argentina!… Hugs
Comment by Jimdo GmbH
Hi Alejandro, Thanks so much for your message—and for being with us since 2018. We’re really happy to hear that you’re pleased with Jimdo and that we’re still part of your project in Argentina. Sending a big hug back your way, and we hope to continue supporting you for many more years. Best regards, Thomas Jimdo Team
Google
CTJ31 Jollivet vehicle inspection May 2026
I’ve been using it for 12 years and I’m still just as satisfied—the replies to my questions are fast, the site is easy to use and set up, and I recommend it 100%.
Comment by Jimdo GmbH
Hello Thomas, Thank you so much for your loyalty over all these years, and for your very positive feedback. We’re delighted to hear that you’re still satisfied and that our service—as well as the ease of using your website—meets your expectations. Your recommendation really means a lot to us and motivates us to keep going in this direction. Sincerely, Thomas Jimdo Team
Google
Joerg Hodann May 2026
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Overall, I’m very satisfied with Jimdo, but handling the annual accounts is simply unprofessional and incredibly unfriendly to customers. Every year it’s the same—and this year the transition process was even worse, with such poor support. If you want to be the preferred partner for self-employed people, then start by learning to upload your invoices in the portal as a PDF—and including the payment details—as a download. That’s why I’m downgrading the rating to 3 stars.
Comment by Jimdo GmbH
Hi Joerg! Thank you for your personal feedback. We’re very glad to hear that, overall, you’re satisfied with Jimdo. We’re even more sorry that you felt the processing of your annual statement was unprofessional and customer-unfriendly. We understand your point—bills should be easy, complete, and available without hassle. We’ll share your feedback about providing the invoices as a PDF, including payment information, in the portal with our team internally. Thanks again for taking the time to tell us so clearly. Best regards, Lars Jimdo Team
Google
Joe’s Radwerkstatt May 2026
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Well, that’s one less customer. But you’ve earned it.
Comment by Jimdo GmbH
Hi Joe! Thanks for your honest feedback. We’re sorry that you’ve formed this impression of us. We’re very sorry to have lost you as a customer, and we take your comments seriously. If you’d like, feel free to contact us again—we’ll look into your concern personally. Wishing you all the best. Lars Jimdo Team
Google
Christopher Heisler May 2026
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Don’t respond to emails even though I bought the more expensive plan. The only thing you’ve got is this useless bot that can’t do anything. You can’t add HTML elements. You can’t add a Facebook Pixel. You can’t add a blog. What is this? You realize it’s 2026, right?
Comment by Jimdo GmbH
Hi Christopher! Thanks for your feedback. From what you described, it sounds like you built your website using our Jimdo website builder. With our Creator website builder, you can integrate custom programming. It also includes a blog feature. If you’d like to test the Creator, just create a new website through your Jimdo account and choose the option “Create a website with pro features.” Then you can try Creator with the free Creator Free package. Best regards from Hamburg, Lars Jimdo Team
Google
Fabrizio Aperlo May 2026
Great professionalism. Always available for any problem. Excellent.
Comment by Jimdo GmbH
Hi Fabrizio, Thank you so much for your kind words. We’re truly happy to hear that you value our professionalism and our willingness to support you whenever you need it. Your feedback is very important to us, and it motivates us to keep offering the best service possible. Best regards, Thomas Jimdo Team
Google
GERMANO SEBASTIANI May 2026
Dear Jimdo staff, I gave you an absolutely excellent rating because you deserve it. And do you know why? Because, in addition to being highly knowledgeable and always available, you possess a very rare quality in today's world...in a word...or as the ancient Latins said...a reduction to unity, an immense humility, which distinguishes you in every small, medium, and macro-scale, very useful help you provide. This is the greatest lesson you offer me, and it's worth far more than a trillion dollars. A truly warm hug and best wishes for a happy and peaceful goodnight or good morning. Yours, Germano
Comment by Jimdo GmbH
Hello Germano, thank you so much for your incredibly kind and thoughtful words. Your message truly means a lot to us. It is wonderful to hear that you not only value our support and availability, but also the way we approach helping with humility and care. That is exactly what we strive for every day. Your reflection is deeply appreciated and very inspiring for our whole team. We are grateful to have you with us. Wishing you all the best and sending a warm greeting back to you. Many thanks Thomas Jimdo Team
Google
Nina Schneider April 2026
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The design options are extremely limited and too rigid for professional needs. Customization is barely possible. On top of that, the customer service is frustrating, with long wait times and responses that aren’t very helpful. The price-to-performance ratio isn’t competitive compared to other providers. Not recommended.
Comment by Jimdo GmbH
Hi Nina, thank you for your honest feedback. We’re sorry to hear that the design options and flexibility didn’t meet your expectations, and that you didn’t have a good experience with our customer service. Quick turnaround times and helpful answers are especially important to us, and we understand how frustrating it is when that isn’t what you experience. We also take your comments on the value for money very seriously. Feedback like yours helps us continue improving our products and service. Best regards, Thomas Jimdo Team
Google
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