Software Development
Artificial Intelligence
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Make conversations count
Grasp Alternatives
Profile Overview
- Minimum Budget
- > €25,000
- Hour Rate
- €75 - €99
- Company Size
- 11-50
- Founding Year
- 2012
About Grasp
Grasp connects several communication channels and turns every touchpoint with your contacts into a single, coherent narrative. That’s how you take charge of your customer support again.
Reviews
Feedbax reviews
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All Reviews
Pelle August 2023
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At first glance, this seemed like good software. However, after just a week of testing, I already realized it has tons of bugs. The automated rules are really bad—they either don’t work at all or are very difficult to get working. On top of that, the features inside the software are also very mediocre. After testing, I wanted to stop because it didn’t meet my expectations, and they told me I had to delete my account for that. Then, from my paid investment of €250 (one-year subscription), I got exactly €0 back. Even though I only used it for a week, they wanted to keep the full amount. When I said it was fair that they didn’t have to refund everything, they still responded with a rude, dismissive message.
They’re just out to take your money—definitely not recommended!
Google
Shinada September 2022
Google
Mark Strijker September 2021
Google
Reivy Jazz January 2020
As promised. Your service desk solution works just fine. And thanks Lucas for the great support!
Google
Jeroen Ponsioen December 2019
Too few reviews for such a great company! After we looked at multiple options and spent days on it, we were live within 30 minutes thanks to Casengo. Great service—definitely recommended!
Google
Rodrigo Vinicius Ferreira da Silva June 2019
If you're looking for a customer support tool to integrate your messaging channels, Casengo is your best option. They offer a Software as a Service integrating WhatsApp, Mail and Facebook messages and a customizable chat widget(we can add it on our websites) in one inbox. Definitely, it's an amazing experience. Best customer support tool of the market.
Google
Niet Ernst April 2019
Great customer support software with Team support and Whatsapp.
Google
Abdemanaf Shabbir June 2017
Casengo the best software for customer service, and excellent whatsapp feature
Google
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Services
- Software Development 35%
- Managed IT Services 20%
- Augmented Reality Virtual Reality 15%
- Web Design 15%
- IT Consulting 15%
Please note: The assignment of these data is based on estimates by Feedbax. These benefits are subject to change at any time at the discretion of the provider once it has adopted this company profile.
Frameworks
Managed IT Services
- Hosting 60%
- IT Infrastructure 40%
Application Platforms
- Amazon 100%
Programming & Scripting
- Redux 100%
Video Production
- Explainer Video 100%
Please note: The assignment of these data is based on estimates by Feedbax. These benefits are subject to change at any time at the discretion of the provider once it has adopted this company profile.
