Gastro-Cool GmbH & Co. KG

Gastro-Cool GmbH & Co. KG Alternatives

Qodeca
5.0
51-200
Warsaw

Software Development
App Development
Web Development
Artificial Intelligence
Company Profile

Profile Overview

About Gastro-Cool GmbH & Co. KG

Welcome to Gastro-Cool, the specialist for cost-effective cooling solutions and effective marketing at the point of sale.Among our...

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Locations


Willich

Hans-Böckler-Str. 8
47877 Willich (DE)
+49 (0) 2154 -484 60 - 0

Services

50%
50%
Please note: The assignment of these data is based on estimates by Feedbax. These benefits are subject to change at any time at the discretion of the provider once it has adopted this company profile.
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Rating Overview


Overall Rating

4.3
33 Reviews

Rating distribution

RATINGPERCENTAGEDISTRIBUTION
5 stars85%
4 stars10%
3 stars0%
2 stars0%
1 star5%
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reviews

Feedbax reviews

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All Reviews


5.0

Absolutely perfect customer service. Fast and reliable.

Google

1.0

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ZERO service !!! Refrigerator DC400 ECO Star + bought in April 2024, failed last week, no warranty, no service, no repair offer. Now you are supposed to dispose of the whole refrigerator although it probably only affects a single part.


Comment by Gastro-Cool GmbH & Co. KG

We are sorry that you are dissatisfied. The purchase was made in the commercial sector, for which - as is customary in the industry - a twelve-month warranty applies. This regulation is laid down in our general terms and conditions, which were agreed to at the time of purchase. An optional warranty extension was offered but not taken out. As the device is now well outside the warranty period, we are unfortunately unable to offer a free repair. However, our service team will be happy to assist you with a solution or a replacement device. Yours sincerely Your Gastro-Cool Team

Google

4.0

Google

4.0

After an initially less than ideal experience, our request was resolved by the team in an extremely professional and customer-oriented manner. We were very impressed by the quick response, the friendly communication and the willingness to find a solution. We particularly appreciate the commitment and reliability with which they responded to our wishes. This shows that real customer service is a top priority here. We look forward to continuing to work together in the future and can now recommend the collaboration without reservation! 😊

Google

5.0

Very good service from Jörg. Quick replies.

0
Google

5.0

We purchased the fridge via eBay and the transaction was exemplary. The goods were as described and the contact with the shipping company was great. Highly recommended.

0
Google

5.0

Great service, even if something breaks or you need a spare part. Always good, fast availability. Gladly again! Thanks especially to Mr. Rüster!

0
Google

5.0

Bought a freezer. Top product, super well delivered on time everything. The appliance runs quietly and freezes perfectly. I am more than very satisfied. Very happy to recommend Gastro Cool. Thank you very much ❤️🙏😀Greetings DK

0
Google

5.0

0
Google

5.0

Very nice contact, even a complaint was resolved quickly and unbureaucratically. Can highly recommend Gastro-Cool!!!

1
Google
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