We are a young business and AI consulting company that specializes in the digital transformation of our clients into data-driven companies!
We support our clients in generating additional added value and significantly increasing the efficiency of their business processes through advanced data analytics and artificial intelligence.
Many companies have a large amount of data whose potential is not even close to being fully exploited. Whether the ROI in marketing is to be increased, risk or quality management is to be improved or data in the value chain is to be used for other areas of the company:
elanyo is the right partner for these challenges.
Contact the vendor and get feedback on your queries in a timely manner.
Contact the service provider and receive an appropriate offer in a timely manner.
"What unites us is our enthusiasm for data analytics and the drive to support and accompany our customers on their way to becoming a data-driven enterprise."
elanyo is a young, informal and unbureaucratic consultancy that supports companies on their way to becoming data-driven organizations. We use advanced analytics to tap into decision-relevant knowledge, e.g. for marketing, sales or finance departments. We use methods and tools from data engineering, data science and artificial intelligence. Well-known companies from industries such as telecommunications, retail, banking and insurance trust us when it comes to leading sophisticated data analytics projects to success.
In 2020, we were awarded the kununu Top Company seal and are one of the ten best employers in Stuttgart according to the news portal BW24.
Contact the vendor and get feedback on your queries in a timely manner.
The scope of the project was the further development of the existing customer interaction platform based on SAS Customer Intelligence. This included the integration of new data sources, the integration of new communication channels such as mobile push and the implementation of new communication streams. Last but not least, elanyo designed the modernization of the customer interaction platform to SAS Customer Intelligence 360, which is to be jointly implemented this year.
The main challenge was the complex customer communication processes in a multinational environment, different communication channels and a high level of dynamism in permanently improving the efficiency of these processes.
Our solution was based on the SAS Customer Intelligence software, which was extensively customized in order to achieve a tailor-made solution for the customer. Success factors were a cooperative process model together with the customer and SAS Institute as software vendor with a series of online workshops and a quick response to new customer requirements. Our tasks were the requirements analysis, the technical design and the implementation and documentation of components for this solution.
A key performance indicator for the success of the project was the provision of push notifications from both the Global Blue app and the website for Global Blue users. These play a crucial role in increasing user engagement and satisfaction. In addition, new data points have made customer interaction more targeted, efficient and valuable.
Contact the service provider and receive an appropriate offer in a timely manner.
Contact the service provider and receive an appropriate offer in a timely manner.
| CRITERIA | RATING | DISTRIBUTION |
|---|---|---|
| Quality | 5.0/5 |
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| Planning | 5.0/5 |
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| Costs | 5.0/5 |
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| Willing to Refer | 5.0/5 |
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| STARS | PERCENTAGE | DISTRIBUTION |
|---|---|---|
| 5 Stars | 88.9% |
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| 4 Stars | 11.1% |
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| 3 Stars | 0% |
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| 2 Stars | 0% |
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| 1 Star | 0% |
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