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Dialerking technology

Reliable VICIdial & Dialer Solutions for Modern Businesses

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Dialerking technology Alternatives

Vention
4.9
1,001-5,000
New York

Software Development
App Development
Web Development
Blockchain & Web3

Profile Overview

Attractive Pricing
Minimum Budget
> €5,000
Hour Rate
€25 - €49
Company Size
11-50
Founding Year
2008
Case Studies
2
Spoken Languages
English (English)

About Dialerking technology

Rating Overview

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Services

Portfolio

Key Clients

  • Nuvemera Care
  • Gajendra ABC

Downloads

Call center dialer software solution PDF

Projects

Soundbox dialer

Case Study by Dialerking technology

Soundbox dialer
Gajendra ABC

Telecommunications

July 2025
July 2025

Managed IT Services

VoIP (Voice over IP)


Description

Developed and customized a Soundbox Dialer solution for Gajendra ABC to support their outbound calling operations. The system was designed to provide a centralized platform for managing agents, campaigns, leads, calls, and call outcomes. The solution included a user-friendly dialer interface, campaign and lead management, agent controls, call recording, dispositions, reporting, and telephony integration. The platform was tailored to the client's workflow and deployed as a reliable call-center solution.

Solution

We customized and deployed a Soundbox Dialer platform specifically for Gajendra ABC's calling workflow. The solution included a dedicated agent interface, campaign and lead management, outbound dialing functionality, call dispositions, call recording, supervisor controls, and reporting. We integrated the telephony infrastructure and configured the system according to the client's operational requirements. The platform was structured to provide a simple experience for agents while giving administrators and supervisors centralized control over campaigns, users, calls, and performance data.

Results

The completed Soundbox Dialer provided Gajendra ABC with a centralized and customized outbound calling platform tailored to their business workflow. The solution helped streamline agent calling activities, simplify campaign and lead management, improve visibility into call activity, and provide centralized access to call recordings, dispositions, and reports. The platform also provided a flexible foundation for future customization and scaling as the client's calling operations grow.

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Further case studies of the provider

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Locations

San Clemente

Avenida Del Mar 92674 San Clemente (US) +1 202 249-5906
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