cyber-Wear Heidelberg GmbH

Can only agree with the previous speakers. Ordered from the VW store. No delivery, no information on when the goods should arrive. Zero communication. Let's see how quickly the money comes back and whether I have to appeal. Wouldn't order there again. And as a "brand" quickly pull the ripcord, because that destroys your brand image!

Instead of delivering 3 parts, they demonstrably only deliver 2 and simply keep the money. Promises of repayment are not fulfilled. Disrespectful behavior, disgusting. Thanks to PayPal, the case was clarified according to the truth by means of proof of email traffic and on the basis of the delivery bill and the invoice. Everything was denied until the end. That's why you can call it Betr.......

I ordered 2 pairs of sneakers in the same size from the Deutsche Bahn store and only got one pair delivered. It took several phone calls and a lot of waiting time to get the 2nd pair delivered. They never apologized for the inconvenience.

It's really tragic that Recaro's own store is only causing discord and confusion among potential customers instead of concentrating on manufacturing their products. The Podium alone has not been available for years. We have so much extra work because of this very faulty store, because we constantly have to explain things even though people haven't bought them from us. This only causes irritation and Recaro should concentrate on being able to deliver its products promptly. It's really completely unnecessary to compete with our own dealers. Recaro does not deliver to end customers for dealers, but strangely enough this store does. Very strange business practices. You start to lose interest in what are actually great products. It's funny, not long ago Recaro wanted to abolish the entire aftermarket seat sector and now they obviously want to go directly to the tuning end customer. Have fun with it, also with the installation and TÜV advice that is part of the sale, which they probably also want to take over :)

I can only agree with the 1-star reviewers. After an automatically generated order confirmation, you no longer receive any information about your order - not even when asked. There is probably only the way via the PayPal buyer protection. Maybe not the best B2B partner for merchandise, but of course Aston Martin and Co. have to decide that for themselves.

Poor customer service, item was shipped only after almost 2 weeks, 3 days before shipping the item was canceled. Until today 17.03 no reaction. Paypal buyer protection is informed. Highly unserious!