Service providers ranking among the top 20 in our directories are awarded our Top Vendor recognition for the respective directory.
We are experienced designers with a background in cognitive science. We develop user experience design and usability concepts.
Clients: Jaguar, Philips, Discovery Channel, Bosch, University of Sidney and many more.
We put clarity and focus on UX design for mobile apps (iOS, Android + others), the web and native apps (macOS, embedded, devices).
We are experts in:
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The Creative Navy UX Studio team is characterized by a combination of backgrounds in cognitive science and engineering. Many members of the team hold PhDs, highlighting their depth and expertise in their respective fields. In addition, each member of the team brings at least 10 years of senior experience in the field of UX design. What is unique about Creative Navy UX Studio's approach is their evidence-based approach to UX design. Instead of relying solely on trends or personal opinions, the team relies on scientific evidence and data to optimize the user experience. This science-based approach ensures that designs are not only aesthetically pleasing, but also functional, user-friendly and tailored to users' needs.
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Creative Navy UX Studio was commissioned to redesign the UX of a video conferencing web app used in public administrations and universities. This application is designed for communication and collaboration between different departments, government agencies and educational institutions. The main goal was to develop a user-friendly and accessible user interface that is easy to understand and intuitive for both experienced and less tech-savvy users.
To overcome these challenges, Creative Navy UX Studio conducted a thorough analysis of the existing user experience and identified areas for improvement. Based on these findings, they developed a new design concept that combined a clear and intuitive user interface with user-friendly functions for planning, conducting and following up on video conferences. In addition, special security features and data protection measures were implemented to meet the requirements of public administrations and universities.
By revamping the UX, the Creative Navy UX Studio was able to achieve significant improvements in user satisfaction and efficiency. Users praised the application's ease of use, clear structure and improved security features. In addition, the UX redesign led to increased usage of the platform and improved collaboration between different departments, agencies and educational institutions. Overall, the redesign of the UX has helped to make the video conferencing platform more attractive, secure and efficient for users, resulting in increased customer satisfaction and increased acceptance in public administrations and universities.
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| CRITERIA | RATING | DISTRIBUTION |
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| Quality | 5.0/5 |
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| Planning | 5.0/5 |
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| Costs | 5.0/5 |
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| Willing to Refer | 5.0/5 |
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| STARS | PERCENTAGE | DISTRIBUTION |
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| 5 Stars | 100% |
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| 4 Stars | 0% |
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| 3 Stars | 0% |
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The aim was to bring all systems together under one roof and develop a design system. Integrate new features and adapt the system to several boat types. A stronger brand identity in the product and, of course, an expression of our innovative strength. The measurable results of the project show clear progress and success. User interaction improved by 25%, customer satisfaction increased by 30%. The efficiency of internal processes increased by around a third, supported by a clear UI design. And the integration of new boat types went smoothly.
I am in charge of electronics and software development at Torqeedo. We develop electric motors for the marine industry.
The aim was to bring all systems together under one roof and develop a design system. Integrate new features and adapt the system to several boat types. A stronger brand identity in the product and, of course, an expression of our innovative strength.
Because of the good match with our project, the experience in the field of embedded GUIs and even more specifically in the marine environment.
The project involved redesigning our user interface to integrate additional products and expand our feature set, including new boot types. The goal was an end-to-end solution from user requirements gathering to UI development by our team, with flexibility for innovative solutions. This met current requirements and set new standards for usability and functionality, positioning our brand as a leader in user experience and design.
There were about four or five employees involved, of course all the designers and project managers that are part of such a project.
The measurable results of the project show clear progress and success. User interaction improved by 25%, customer satisfaction increased by 30%. The efficiency of internal processes increased by around a third, supported by a clear UI design. And the integration of new boat types went smoothly.
There was a rough plan in phases and a detailed plan was always drawn up for each phase, before the start. All of these were adhered to and managed to fit in with our product development. Feedback was always responded to, we actually worked and communicated very closely together.
I really had the feeling that I was working with competent experts who were working towards our goal, not their own.
They did everything right, they even visited us on site and spent time with us and our product.
The new UI is many times better than the old one, for example it takes on average 2x less clicks to achieve the most important goals. It is also much less complicated, i.e. you can understand it even without reading the manual. Creativity with a different perspective Thinking about processes from scratch. That was great, because I was afraid that we might end up with the same Ui in different colors, but they changed it completely
We are a manufacturer of printing systems that simplify the process as much as possible. I take care of the product development and also serve as head of the consulting department that supports the sales department.
Our systems are characterized by the fact that they are easy to operate. As we are changing our HMI technology, the topic of usability has come up again and we have used it as an opportunity to improve the design of the controls.
Experience with other machines that are used in an industrial setting. The willingness to familiarize yourself with the subject and think along with it. The attitude, which is also a factor
Even before we started working together, we spent a lot of time together to better define what we wanted to achieve, to clarify technical aspects and to prepare the design. Then there was a phase of many weeks in which the provider worked on the design, as a concept or solution approach, and then at a certain point the preparation for the developers.
There were several designers, we communicated with two. There were probably five or more, graphic designers, digital designers, etc.
The new UI is many times better than the old one, for example you need on average 2x less clicks to achieve the most important goals. It is also much less complicated, i.e. you can understand it even without reading the manual.
Yes, the deadline was met and feedback was constantly collected, about twice a week, and then it was implemented
creativity with a different perspective to think about processes from scratch. That was great, because I was afraid that we might end up with the same Ui in different colors, but they changed it completely
i am satisfied, what should i answer here. it would have been nice if it had taken less time overall
Their experience with enterprise products used by professional users and their involvement in the early stages of our discussions showed me that they understand the difficulty of our task and do not take it lightly. It was important for us not to enter into a partnership where the partner delivers this and that without first translating all the pieces into a framework that is actually meaningful to the users.
We are a real estate conglomerate that provides a wide range of leasing, new construction and services to our industry. My role is to lead the development of new initiatives to drive change and stay ahead of the curve.
The goal was to develop a new IT system that combines a range of account management services under one hood, with the aim of making it a stand-alone, marketable product that is modular and can be expanded into a Saas solution. The idea was to develop a product that could serve as a first version for our internal users to replace the myriad of systems we had before, but also as a test case for market validation of the new ambitions.
Their experience with enterprise products used by professional users and their involvement in the early stages of our discussions showed me that they understand the difficulty of our task and do not take it lightly. It was important for us not to enter into a partnership where the partner delivers this and that without first translating all the pieces into a framework that is actually meaningful to the users.
Creative Navy took us through a series of phases, each with a piece of the puzzle. We liked this approach because it was low-risk and we felt it matched the complexity of what we were trying to do. So they did an exploration first, and then we had two more phases of product concepts where we incorporated the developers' feedback and perspective. Then they designed a core version of the system to start coding and added more features and areas to the system.
They were responsible for managing their own team, which varied between a few and several people during these phases. We had to deal with the project manager and a chief designer who were our contacts. I think the team included different types of specialists for research and so on.
The most important thing for me was that we arrived at a version of the product that was feasible in terms of implementation without missing the core needs that we had sorted in our previous estate. That was my biggest concern and it's great that we achieved that. The design has played a part as it has streamlined the system for simplicity.
Yes, the big timeline was met, and it was managed well, with many difficult decisions made about where to add and remove potential resources to achieve on-time delivery.
Concern for our business case and sympathy for all the interests that inevitably clash on a project like this. It's typical that there are such tensions, and I felt that Creative Navy resolved the tensions rather than contributing to them.
I don't know, we had a debriefing where we exchanged feedback. Nothing to add
Amazing team to work with, very professional, with an extensive knowledge of UI design, and great care being given to ensure the outcome was of exceptional quality
Dennis and the team at creative navy were a pleasure to work with, answering all the questions I had and being very professional throughout
Top UX agency: professional, user-centered and pleasant to work with - absolutely recommendable!
Very satisfied, thank you very much! 🙏🏻
I worked with Dennis and the Creative Navy team to develop a highly immersive and impactful online learning course for UX designers in the King's College UX Design Career Accelerator and FourthRev. I would recommend working with this organisation if you want to prepare anything UX Design related. Thank you, Dennis!
I had the pleasure of working with Creative Navy on a project, and their commitment to delivering exceptional UI/UX designs truly set them apart. The team exhibited a keen understanding of user needs, translating them into visually stunning and intuitive interfaces. Their innovative approach, attention to detail, and seamless collaboration made the entire design process a highly satisfying and successful experience. I highly recommend Creative Navy for anyone seeking top-notch UI/UX solutions.
Worked on a couple Design Projects with Creative Navy and they delivered everything on time and with high quality. I am looking forward to working with them in the future as well!
It was a pleasure to partner with Dennis & Alex at Creative Navy to deliver the inaugural Employer Project for the King's UX Design Career Accelerator. The team at Creative Navy worked diligently with our Learning Design team to create a project that was thoughtfully challenging, representing a real world client brief. This allowed learners to expand their skills and confidence within UX Design, stakeholder management and presentations. Feedback and direction offered to learners from Creative Navy was detailed encouraged learners to progress and improve and set them up for success. Thank you Dennis & Alex, I am excited for the next project!
Great team, super support. Many thanks for implementing our project!
