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One of my biggest mistakes was hiring them. Once the contract was signed and I’d spoken with several employees, I met different people every week. Then they failed to deliver what I asked for—they’d come and take content from my boutique, and almost all the posts were generated by AI. That’s why I do it myself.I told them over and over again—a million times—to promote the brand I sell the most (Lolacasademunt). To make matters worse, the last time they sent me content, it included an image they were going to post—it was from the Paco Martínez brand, which I don’t know where they got it from, and it’s a brand I don’t even sell.I asked them not to do anything else until I got in touch with them on Monday. On the Zoom call, a girl I’d never seen before showed up, and she listened to me; they were surprised when I showed them the photo of the Lolacasademunt bag that had been edited to look like it was from Paco Martínez.I asked them to refund my money due to all those mistakes; I felt reassured because they told me they’d look into it to give me a refund, but a few days later, to my surprise, they told me they’d only refund the last payment I made.I turned to them to boost sales for my business because they seemed trustworthy. I asked if they ran any other clothing stores, and they said yes, but I realized that wasn’t true. It was their first fashion store, and they didn’t deliver.The worst part so far is that they pocketed over 1,000€ of mine—money I worked so hard to earn. Before placing your trust in anyone, you should do your research first, because around here, everyone talks a big game about social media, but when it comes down to it, results are what matter.