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Overall Rating

3.4
76 Reviews

Distribution of rating stars

STARSPERCENTAGEDISTRIBUTION
5 Stars20%
4 Stars0%
3 Stars5%
2 Stars10%
1 Star65%
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Company Profile

Profile Overview

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About charly.education

The largest advertising network for employer branding & marketing to students ✔ cross-media advertising via scripts, social media, retargeting & Yodel ✔

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Locations


Berlin

Chausseestraße 84
10115 Berlin(DE)
030692007840

Expertise

34%
33%
33%
Please note: The assignment of these data is based on estimates by Feedbax. These benefits are subject to change at any time at the discretion of the provider once it has adopted this company profile.
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Reviews

Feedbax Reviews

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Integrated Reviews


3.0

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In my opinion, it was much better before than now. Before, you could press up to 160 pages every month for free or almost free. However, this is not possible now, every time and no matter when I want to print something, the possibility of a free print is not available. If you then use the Primum + (where you can share the cost with the sponsors) then you have to pay not less than 15 €. If I then want to press the things at the university or outside, I will then pay a maximum of 6€, so even cheaper!.. Jmd. would say it, then always press your things at the university. I can do that, but this evaluation should only be a comparison of how Plus Peter or Charly has changed between before and now. Maybe it's worth it now if you want to print your bachelor thesis or a lot of documents, but I can't write about that since I've never done that with Charly. However, about the print quality you can not complain, so is top.

0
Google

1.0

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Placed an order through the website, and even got an email that my print has been dispatched, but not received/delivered even after 10days. No customer support on the website and telephone is not responded to. No tracking details of the order as well.

0
Google

2.0

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I have been ordering scripts for university there for years. So far, I have had no problems at all, and shipping has always been fast. However, the scripts from my last order were never delivered. I contacted customer service and they told me to wait a little longer and see if the scripts would eventually arrive, which unfortunately they did not. Contacted customer service again (3 times), but have not received a response or refund of the amount paid. Too bad!

0
Google

1.0

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the freemium printing used to work super fast and was always available. for over a year now i can't get it anymore.

0
Google

5.0

My scripts arrived super fast and printed flawlessly! :)

0
Google

1.0

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I have ordered there several times and have not had any other problems. All scripts arrived quite quickly. This time my script had a printing error. All 140 had not been printed ( only the checkered background was visible ). On the same day I wrote an email to customer service and asked for a reprint. A week went by and no one got back to me. So I called there over 10 times, but always the subscriber was/is not available. In the second week I wrote a few more mails in the hope to reach the customer service and now to claim my money back, because a new print now would not arrive in time for the exam. Tomorrow it will be 20 days in which I have received no info / help. I guess I will have to contact paypal.

3
Google

1.0

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Used to order from charly education without any problems, but now waiting for my script since end of October 2021 (it now end of January, so over three months ago). Customer service is terrible, neither emails nor phone calls are responded to. I am now trying to get my money back via paypal.

4
Google

1.0

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Printing 200 pages already takes longer than 3 months and requests to support are not responded to

1

Comment by charly.education

Hey Hendrik, Thank you very much for your feedback. I am sorry that your order has not yet arrived. I have forwarded your request to the responsible department. They will get back to you as soon as possible. Best regards, your team from charly education

Google

1.0

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For days the login on the page via Facebook is not possible and that just before the exams! My mistake that I left my flashcards and study materials on this site and now GAR no longer have access to them. Customer service has already been contacted 2x and I'm still waiting for a response.

0

Comment by charly.education

Hey Anastasia, Thank you very much for your feedback. I'm very sorry that you can't access your documents at the moment. We are working hard to re-enable the Facebook login. Please forgive the inconvenience and best regards, your team from charly education

Google

1.0

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Order placed for 2 months and so far not done. Customer service does not respond anywhere : mails, Facebook, telephone, contact form and I have waited 1-2 weeks between requests.

0

Comment by charly.education

Hey, We are sorry that your order did not arrive. Can you please forward your review as a screenshot to our customer service ([email protected]), so that we can solve the problem together with you immediately? All the best, your charly education team

Google
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