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Arendicom GmbH
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Company Profile
Profile Overview
About Arendicom GmbH
eCommerce complete solutions for brands/manufacturers and specialized trade. - We synchronize your sales channels! - arendicom eCommerce experts
Do you have any questions about this information?
Contact the vendor and get feedback on your queries in a timely manner.
Locations
Services
50%
50%
- E-Commerce: 50 %
- Branding: 50 %
Please note: The assignment of these data is based on estimates by Feedbax. These benefits are subject to change at any time at the discretion of the provider once it has adopted this company profile.
Branding
100%
- Brand Strategy : 100 %
Please note: The assignment of these data is based on estimates by Feedbax. These benefits are subject to change at any time at the discretion of the provider once it has adopted this company profile.
Do you need any of these services?
Contact the service provider and receive an appropriate offer in a timely manner.
Rating Overview
Overall Rating
Distribution of rating stars
| STARS | PERCENTAGE | DISTRIBUTION |
|---|---|---|
| 5 Stars | 35.7% | |
| 4 Stars | 0% | |
| 3 Stars | 0% | |
| 2 Stars | 0% | |
| 1 Star | 64.3% |
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Reviews
Feedbax Reviews
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All Reviews
Lord Helmchen March 2026
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This is not what customer service should look like—they can’t be reached by phone, and emails go unanswered. The delivery will now be returned since I can’t pick it up. This was my first order through this service, and it will definitely be my last. If this happens again—and unfortunately, you only realize it when it’s too late—I’ll cancel it immediately.
Google
f6 01 March 2026
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So, as a technical support representative and payment processor for "brand shops," this is absolutely disappointing. Responses to emails? They don't exist. If you're lucky enough to open a case through PayPal, they don't even read the details of the problem. The issue is a return, not the fact that a package arrived at my address. Disappointing. No wonder digital service providers can't survive in Germany.
Google
nousername May 2024
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"The goods are available, we just don't have them....." is the excuse when the ordered and paid goods are not sent...
Google
Klaus Nowack February 2024
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Goods ordered but still not arrived after 12 days. Typical German sleeping car company. Terrible. That something like this still exists today.
Comment by Arendicom GmbH
Hello, we are only a technical service provider and not a store ourselves. If you would like to know which store it is, we will be happy to look into the matter
Google
Chris toph October 2023
0
Google
simon w December 2022
While I understand that one might think that Arendicom is responsible for the orders, please check that this is not the case. I had very positive experiences with the Company
Google
Ricardo Cescon January 2022
Top service provider for eCommerce with specialist dealer connection for manufacturers and brands
Google
Danielle Weigmann June 2021
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Waited 10 days for goods, contacted by email, this is simply ignored. Then after 14 days called with the statement one will take care of put off and in the evening then a payment reminder in the mailbox. The next morning called again, the gentleman wanted to do nothing because the colleague yesterday has already taken everything. I had to threaten first with lawyer so that finally someone takes care of the matter. Conclusion withdrawal from the contract because after 17 days still no goods appeared. At least a credit note is made by return of post.
Comment by Arendicom GmbH
Hello, which store did you buy from? We ourselves primarily look after the brand stores only from the technical side and have nothing to do directly with the delivery of the goods, this is done by the retailers themselves. This review has nothing to do with us as Arendicom, so please change it or delete it. However, we are happy to get in touch with our customers to work out a solution together in the medium term so that this no longer happens. It would also be great if you could tell me who you spoke to?
Google
Alexander Alich May 2021
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I wish I had read reviews before. They left items out of my order and said it was my fault. Horrible customer service.
Comment by Arendicom GmbH
Hello, which store did you buy from? We ourselves primarily look after the brand stores only from the technical side and have nothing to do directly with the delivery of the goods, this is done by the retailers themselves. This review has nothing to do with us as Arendicom, so please change it or delete it. However, we are happy to get in touch with our customers to work out a solution together in the medium term so that this no longer happens. It would also be great if you could tell me who you spoke to?
Google
Christian Sch May 2020
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Poor complaint processing, the return of the complete goods should be at your own expense, although you are not to blame for the defect in two items. Not professional!
Comment by Arendicom GmbH
Hello, which store did you buy from? We ourselves primarily look after the brand stores only from the technical side and have nothing to do directly with the delivery of the goods, this is done by the retailers themselves. This review has nothing to do with us as Arendicom, so please change it or delete it. However, we are happy to get in touch with our customers to work out a solution together in the medium term so that this no longer happens. It would also be great if you could tell me who you spoke to?
Google
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