Data Driven Strategy + Customer Experience

Zentricx España

1 CASE STUDY
Data Driven Strategy + Customer Experience

Profile Overview

About Zentricx España

Zentricx helps organisations turn business and technology into meaningful progress, specialising in data, innovation and customer experience. We start by getting to know each client’s culture and operations, then shape strategies and initiatives that make every interaction more relevant and memorable. By supporting people throughout their journeys and across the customer lifecycle, we believe we can create lasting value for everyone. How do we make that happen? We put ourselves in our clients’ shoes and design experiences that truly resonate with end users. Tags: Customer Experience, Innovation, Digital Transformation, Data, Cloud, CDP and Marketing Automation

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Locations


Madrid

93 Paseo de la Castellana
28046 Madrid (ES)
+34917932993

Services

20%
20%
20%
40%
Please note: The assignment of these data is based on estimates by Feedbax. These benefits are subject to change at any time at the discretion of the provider once it has adopted this company profile.

ECommerce

100%

CRM Solutions

100%
  • Microsoft Dynamics CRM: 100%

BI & Big Data Segments

30%
35%
35%
  • Marketing Analytics: 30%
  • IT Security & Crime Prevention: 35%
  • Operations & Process Optimization: 35%

Cloud Solutions

100%
  • Google Cloud Platform: 100%

Consulting

35%
35%
30%

CRM Activity Fields

20%
20%
40%
20%
  • Sales Automation: 20%
  • Social CRM: 20%
  • Customer Support: 40%
  • Marketing Automation: 20%
Please note: The assignment of these data is based on estimates by Feedbax. These benefits are subject to change at any time at the discretion of the provider once it has adopted this company profile.
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Portfolio

Projects

Medifé implements telemedicine

Case Study by Zentricx España

MEDIFE


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-

Cloud Solutions

Cloud Consulting & SI


Description

The company developed its Cam Doctor platform with support from Zentricx to ensure access to medical care during the pandemic and reduce waiting times at doctors’ offices. Google Cloud results +300,000 teleconsultations conducted 95% of patients’ needs were addressed in the first telehealth session More than 10% of medical visits take place through the telehealth service 100% platform availability Link to the official case study: https://cloud.google.com/customers/medife?hl=es-419

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Rating Overview


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