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WeWash GmbH (Tochter der BSH Hausgeräte GmbH)
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Company Profile
Profile Overview
About WeWash GmbH (Tochter der BSH Hausgeräte GmbH)
WeWash revolutionizes the laundry room! Cashless billing and a maintenance-free system demonstrably and sustainably reduce your expenses. Discover now!
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Services
100%
- IT Consulting: 100 %
Please note: The assignment of these data is based on estimates by Feedbax. These benefits are subject to change at any time at the discretion of the provider once it has adopted this company profile.
Consulting
100%
- Digital Transformation : 100 %
Please note: The assignment of these data is based on estimates by Feedbax. These benefits are subject to change at any time at the discretion of the provider once it has adopted this company profile.
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Rating Overview
Overall Rating
Rating distribution
| RATING | PERCENTAGE | DISTRIBUTION |
|---|---|---|
| 5 stars | 28.3% | |
| 4 stars | 0.9% | |
| 3 stars | 0.9% | |
| 2 stars | 5.7% | |
| 1 star | 64.2% |
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reviews
Feedbax reviews
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All Reviews
Helga Julie May 2026
Google
Felix Spangenberg May 2026
Great app—it runs reliably.
Comment by WeWash GmbH (Tochter der BSH Hausgeräte GmbH)
Dear Felix Spangenberg, thank you so much for the wonderful review. We’re really happy about the 5-star rating, and we hope you’ll keep enjoying washing and drying your laundry with WeWash. Kind regards, the WeWash team
Google
Oguzhan Karatas May 2026
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The machines do not work. They do not send someone to fix it. There is only one machine work rest of them out of service. Address Campo Novo Business Apt Eschborn Germany
Comment by WeWash GmbH (Tochter der BSH Hausgeräte GmbH)
Dear Oguzhan Karatas, We´re sorry that the appliance failed. We´re aware of the problem you describe and are already working on a solution at full speed. The machine should be available again shortly. Best regards, The WeWash Team
Google
Max B April 2026
I used the Limehome service for the first time and I’m completely satisfied. Great machines, easy registration and app use—and it all adds up to a really good result. No need for loose change or having to buy detergent. I’d be happy to find this more often. As for the poor maintenance condition of retrofitted third-party machines—something people here seem to criticize—Wewash can’t really be blamed for that.
Comment by WeWash GmbH (Tochter der BSH Hausgeräte GmbH)
Dear Max B, thank you so much for the wonderful review. We’re very happy about the 5 stars and we hope you’ll continue to enjoy washing and drying with WeWash. Best regards, your WeWash team
Google
Gayatri April 2026
Comment by WeWash GmbH (Tochter der BSH Hausgeräte GmbH)
Dear Gayathri, thank you so much for the wonderful review. We’re thrilled about the 5-star rating and hope you continue to enjoy doing your laundry with WeWash. Best regards, The WeWash Team
Google
KB April 2026
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The app works really well, but unfortunately, the customer service does not. Their responses in direct customer interactions are unprofessional and come across as arrogant and disinterested.
Comment by WeWash GmbH (Tochter der BSH Hausgeräte GmbH)
Hello KB, we’re glad to hear that you like the WeWash app and that everything is working well. Our support team always strives to address all inquiries and issues promptly and effectively. We’re sorry if that wasn’t your experience. Without further details, we’re unfortunately unable to assist you further at this time. Best regards, The WeWash Team
Google
Luciana Monguilod April 2026
It works perfectly on Numa Hotel In Munich. They have 6 washing machines and 6 Drying machines. Everything worked well. And the app advise when the machines ends. Perfect!
Comment by WeWash GmbH (Tochter der BSH Hausgeräte GmbH)
Dear Luciana, Thank you very much for your feedback and the 5 stars. Keep on enjoying washing and drying with WeWash. Best regards, The WeWash Team
Google
Hey, Lalo February 2026
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The washing machines haven't worked for months, and no one has come to fix them. Customer service is so rude! You just get automated messages that have nothing to do with your issue. It's a waste of money, and I wouldn't recommend it to anyone. One star is too many, since no one can do their laundry.
Comment by WeWash GmbH (Tochter der BSH Hausgeräte GmbH)
Dear HeyHey Lalo, we apologize for the inconvenience. Unfortunately, without further information, we are unable to assist you. Please contact our customer support through the Help Center in the app and provide us with more details about the laundry room and machine you selected. Depending on the operating model, either the property management or we are responsible for the machines. In the first case, we have no control over the machines. If we are responsible for the machines, we monitor them continuously to prevent potential issues. As soon as we detect a malfunction in the machine, we send a technician over as quickly as possible. Best regards, Your WeWash Team
Google
Hye Yeon Seo February 2026
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Even one star is too much. Poor service, shoddy machines, overpriced, and nothing works. To this day, I still don’t understand the reason for the price hike. Inflation? From an already high price to an even higher one? There was no reason for it, except to line their pockets even further and rip people off thanks to their clear monopoly. Shame on you.
Comment by WeWash GmbH (Tochter der BSH Hausgeräte GmbH)
Dear Hye Yeon Seo, depending on the operating model, either the property management company or we set the prices. In the first case, we have no influence over the prices. If we are responsible for the prices, we base them on prevailing market rates. The same applies to the condition of the machines; depending on the operating model, either the property management company or we are responsible for the machines. If we are responsible for the machines, we monitor them continuously to prevent potential malfunctions. If the property manager is responsible, we have no influence over the machines. For more information or questions, please contact us via the Help Center in the app. Best regards, Your WeWash Team
Google
Vivian Groß February 2026
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really bad customer service/ replacement service. Since several months, two of the washing machines in our building are broken without being fixed. Now two other ones broke. That means that the whole building has to use ONE washing machine. It’s insane. However, they only reply with an automated/ short message and say, that “they will work on the issue soon”. Can’t recommend
Comment by WeWash GmbH (Tochter der BSH Hausgeräte GmbH)
Dear Vivian, We’re sorry to hear that you are having trouble using our service. Please contact our customer support via the help center in the app and provide us with more details about your laundry room. Our colleagues will get back to you as soon as possible. Best regards, The WeWash Team
Google
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