trusted GmbH

Hello Mr. Huth, please excuse the fact that you have not been able to reach us by phone. As the trusted editorial team works partly from home, our office in Munich is not always staffed. However, you are welcome to leave us a message at any time! In this case, we have already contacted you by email to let you know that trusted does not use a star rating system, but that these ratings come from users - and that the product in question (the dating app "Badoo") currently has a user rating of 3.9 and not 5 stars. The trusted editorial team has no influence on this either, but transparently marks the star rating as user-generated. We do not consider it justified to describe our editorial evaluation of the product as "dubious", as the points of criticism and negative experiences with the app are addressed and dealt with in a differentiated manner in our test reports. Our rating is 2.4, which corresponds to a star rating of 3.5 in our rating system; this is also not a 5-star rating. We regret your dissatisfaction with the rated product, but your statements do not correspond to the facts. We would therefore be pleased if you would adjust or remove your poor rating in light of this.