SoSafe Alternatives
Profile Overview
About SoSafe
Our awareness tool helps strengthen your organization's IT security and train your employees on phishing, ransomware and cybercrime.
Contact the vendor and get feedback on your queries in a timely manner.
Locations
Services
- Cyber Security: 100 %
Cyber Security
- Attack Detection & Response: 60%
- Network Security: 10%
- Penetration Tests: 30%
Contact the service provider and receive an appropriate offer in a timely manner.
Rating Overview
Overall Rating
Rating distribution
| RATING | PERCENTAGE | DISTRIBUTION |
|---|---|---|
| 5 stars | 36.7% | |
| 4 stars | 4.1% | |
| 3 stars | 2% | |
| 2 stars | 4.1% | |
| 1 star | 53.1% |
reviews
Feedbax reviews
All Reviews
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A million courses which are obligatory and are incredibly childish. You spend far too much time clicking on pictures to "help Jan". On one page which showed a MS login page, part of the picture used "Sie" and part "Du" and you had to say if it was a con or not. I said "yes" based on that and it was wrong. Just annoying. The whole thing would be fine for 10-year-olds. Clicking on things to turn them over, having a storyline about Jan and whatever his colleague is called, etc just takes too much time. Give me a text and multiple choice if I have to do this.
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The company apparently views all its customers as dim-witted idiots who don’t understand adult content. It’s a torture to “have to” click through all that awareness nonsense. My aversion grows with every single module. The implementation is just ridiculous and borders on a waste of time. The learning effect is virtually zero after the “first investigative quest”—since you stop reading through that nonsense altogether. But I’m sure it boosts acceptance across the board when you “torment” adults with content meant for little kids.
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When calling, only an AI-generated voice is available. It is not possible to be transferred to another representative or to have my request recorded; I am told to please send an email instead.
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Phone AI that doesn't really help.
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As a customer of SoSafe, I unfortunately can’t recommend the solution. It feels like the whole system is still under development—onboarding was a complete disaster, and the rest of the rollout (phishing campaigns/e-learning) has also gone badly so far. Support is difficult to reach and, when you finally get through, they can only help to a limited extent.
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We’ve had a lot of issues with email delivery and very slow support, which seems to not read the requests properly at first—so follow-ups end up taking weeks longer.
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As the previous speakers have already said: dry, stale, and unnecessary! Especially annoying and perverse are spam emails that are personally tailored to the company or email inbox! I don’t understand why companies and government agencies would buy quotas here just to fulfill their obligation to provide information. This approach really got under my skin!

