MetalArc, LLC

I worked with MetalArc on a highly custom and challenging stair railing. I asked them to translate a sprial staircase design to my linear, right-angle staircase. Most railing companies said that they couldn't do it. MetalArc was one of the few willing to accept the challenge and the unknowns that came with it. They worked hard to understand my vision and priorities. I am very particular in what I want and don't want. They respected that and were not put off by it. They are very, very kind people. The project gave them challenges beyond their expectations, but they were patient and stuck with it each time. I am thrilled with the final result. On my end, there were a few challenges as well. I had to be extremely patient with the schedule. The project was bid at a flat rate, however, they increased it when they had a better understanding of the project. This was after I was already committed and had made a large deposit. I was frustrated by that because I thought the project was clear from the beginning since I had a picture of what I wanted to replicate. The payment installments were confusing and, as things took longer, they added new installments. I had to be firm that the final installment would be paid when the project was done. They had a few employees turnover which directly impacted my project. All but one did great work; but the one caused some major hiccups as did the transitions in general. We finished the project as a team. The results are beautiful. We are on good terms. We are planning to work together again, thankfully on a much more straightforward project!

Timely, professional work on a smaller mobile job. Easy to work with, would hire again.

It’s hard to put into words how wonderful our experience was with David at MetalArc. We had completed a beautiful high end kitchen remodel and the crowning jewel was to be the metal and glass cabinet doors that our architect had drawn in. However, the company she had used in the past wouldn’t call me back. I found MetalArc using Google. And I’m beyond happy I did. First, their commitment to their craft is top notch. They will work diligently to get the project right. The level of refinement that we were looking for with these doors was not a hurdle they shied away from but rather they accepted the challenge and worked side by side with me to get it exactly right. The finished product is stunning, we couldn’t be happier. Second, David’s level of communication is a rarity. He is such a well spoken, clear and eloquent communicator. It is a lost art in today’s day and age. I was impressed time and time again with his clarity and thoughtfulness in every conversation and email. This was truly a “project” that required communication and collaboration and he impressed me time and time again. Third, he is a good man whose primary goal was not only meeting but exceeding expectations. On top of being an expert in his craft, he has mastered being a good person. I can’t say enough good things about him (and his brother, Joseph!). Thank you 🙏🏼 we will continue to sing your praises.

I love these guys. I thought my project was too small to be worth their while. David spent an hour helping me design a simple stainless steel shelf. He had it done in a week. It's perfect and looks better than I imagined. I am looking around my house trying to think of a new project so I can work with them again.

This is a great place to go for custom metal work. We had three brass stair rails custom fabricated and installed. The owner, David, was very communicative throughout the entire process and made sure everything was taken care of.

Had the please of working with them to install railings for our staircase. Absolute pleasure to work with and very respectful of your time and space. Most contractors will just walk in with shoes where as they asked. Very accommodating and easy to work with. Highly recommend if you want some quality metal work.

I called MetalArc and Joseph answered. He was friendly, personable and professional. It's so refreshing to speak with someone who doesn't treat you as a bother. He created an atmosphere of trust. I brought the aluminum gate to be repaired and I will pick it up in a few days. I'll post my opinion on repairs. Thanks Joseph!

I can't say enough about the team at MetalArc! They fabricated and installed our stair railing, which had a complicated turn. We hit a bump in the road during the process and in order to do the best for the customer (us), they actually re-fabricated the railing! They went above and beyond to ensure customer satisfaction. The guys we worked with were friendly and professional and really cared about the quality of their work. Would definitely use them again!

We had a small and unusual custom Stainless project in our kitchen. We called MetalArc and spoke with David, the owner. He explained how they could help us and we went forward with his input. What we thought would be a complicated and time consuming project, turned out to be a perfect and speedy solution! Jack came out to our home for the installation which was simple and sturdy. We thank David and his team for their help!