evia

Dear Sir or Madam, Dear Managing Director I would kindly ask you to call me back. I am a business customer, and there are several outstanding issues that need to be resolved. Furthermore, I have received no feedback and have no contact with your customer service representatives. I also do not have a hotline number, which is necessary to properly manage your services. The only way to contact you is through a call center. All these issues and points of contention have been discussed with your representatives, Lars and Tif. You sell a very useful telematics infrastructure product that eliminates the need for a physical connector and is technically very cost-effective. The problem is that you regularly cause IT issues that then have to be resolved at great expense by the local IT specialist. We have documented this. The invoices you owe have not been paid. The WhatsApp contact numbers you usually use for communication no longer work. At the moment, the telematics infrastructure is functioning, but we are on the verge of a legal dispute. Because I will not let this invoice stand. Such business practices, particularly in the medical sector, not only constitute grounds for a civil dispute but also violate numerous data protection obligations that you have undertaken. I would therefore suggest that you contact me urgently to resolve this matter. Best regards, Prof. Draenert

Do not call back... Too bad, someone else gets the job....