Software Development
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DEFACTO Engage GmbH
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Software Development
CRM Solutions
Web Development
Artificial Intelligence
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Creating better business.
Profile Overview
About DEFACTO Engage GmbH
DEFACTO Engage GmbH supports companies in retaining customers and making them valuable in the long term. DEFACTO develops and implements software and processes for customer management, bonus programs, and customer data. The goal is to manage customer relationships in a structured, efficient, and data-driven manner. The focus is on technologies such as automation and clear processes throughout the entire customer lifecycle.
DEFACTO Engage traces its roots back to DEFACTO GmbH, founded in 2002, which specialized early on in customer-centric business models and data-driven customer loyalty.
As part of the VerticalAds Group, DEFACTO is embedded in a group of companies that combines performance marketing and customer management. This results in end-to-end solutions from initial customer contact to long-term customer loyalty, data-driven, integrated, and from a single source.
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Locations
Services
25%
10%
5%
15%
25%
10%
10%
- CRM Solutions: 25 %
- Email Marketing: 10 %
- Artificial Intelligence: 5 %
- BI & Big Data: 15 %
- IT Consulting: 25 %
- Marketing Strategy: 10 %
- Marketing Consulting: 10 %
BI & Big Data Solutions
10%
25%
10%
15%
30%
10%
- teradata BI: 10%
- Microsoft BI & Big Data: 25%
- SAS: 10%
- Tableau: 15%
- Other: 30%
- MongoDB: 10%
CRM Solutions
15%
50%
5%
15%
15%
- Oracle CRM: 15%
- Microsoft Dynamics CRM: 50%
- Pipedrive: 5%
- Other: 15%
- Salesforce CRM: 15%
BI & Big Data Segments
15%
50%
35%
- Other: 15%
- Marketing Analytics: 50%
- Operations & Process Optimization: 35%
Consulting
5%
20%
20%
15%
25%
15%
- Agile Transformation: 5%
- Digital Strategy : 20 %
- Digital Transformation : 20 %
- IT Strategy: 15%
- Project Management: 25%
- Other: 15%
CRM Activity Fields
30%
15%
45%
10%
- Sales Automation: 30%
- Social CRM: 15%
- Marketing Automation: 45%
- Other: 10%
Email Marketing
25%
25%
40%
10%
- Transactional Emails: 25%
- Marketing Emails: 25%
- Automated Emails: 40%
- Other: 10%
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Portfolio
Key Clients
BabyOne dodenhof Electrolux Intersport Das FutterhausRating Overview
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