| STARS | PERCENTAGE | DISTRIBUTION |
|---|---|---|
| 5 Stars | 93.3% |
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| 4 Stars | 0% |
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| 3 Stars | 0% |
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| 2 Stars | 0% |
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| 1 Star | 6.7% |
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We were initially sceptical about investing in a comprehensive customer experience program, but the results with Cogitaris have removed all doubts. The positive change in customer perception and the increased loyalty are measurable and impressive. For any company that wants to increase its customer value, Cogitaris is a clear recommendation!
Cogitaris has exceeded our expectations in customer satisfaction research. Their customized approach to measuring and improving the customer experience has provided us with deep insights into our customer base and helped us to become more customer-centric
With Cogitaris, we have reached a new level of customer understanding. Their comprehensive analyses and individual solutions in the field of customer satisfaction research have enabled us not only to meet our customers' expectations, but to exceed them.
Cogitaris' customer experience management services have helped our company to develop a deeper understanding of our target groups and strengthen our customer relationships. Together we have been able to develop HoLoy, which has been a resounding success in retaining staff in the hotel industry. We can recommend Cogitaris without reservation to companies that want to use empirical customer satisfaction research to market their products and services in a more target group-oriented way.
If you are a company looking to measure and improve customer satisfaction, you are in the right hands with Cogitaris. Their expertise in customer surveys and customized solutions set them apart from other providers. I recommend Cogitaris to anyone who values sound insights into customer needs and wants to strategically improve their customer experience.
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A pleasant and smooth cooperation for over four years connects us, Ingress GmbH, with COGITARIS. As a software provider, we are always looking forward to the ideas of the COGITARIS - team, as they always convince their customers with innovative concepts and customized project implementation. Clear recommendation!
The cogitaris team is young, creative and full of drive. They get to the bottom of things and provide precise answers that can be implemented in practice. The product portfolio covers all important areas of market research. A highlight is certainly REPORTI®, a specially developed tool that - especially for us as an agency - helps a lot to present data in a simple, understandable and clear way. We have known cogitaris for many years and are always surprised with which esprit new things are developed. We can recommend cogitaris without reservation.
