ProvenExpert

It's been a good experience with Proven Expert so far. I hope this will continue.

★☆☆☆☆ I’ve been a customer of ProvenExpert for about six or seven years, and unfortunately I’m increasingly disappointed. Over the years, prices have kept creeping up. At the same time, the scope of the service has been reduced: in my plan, I can now publish only 50 reviews. If I don’t upgrade to an even more expensive plan, my profile will permanently show that not 100% of my reviews are being published. That can give potential customers the impression that negative reviews are being deliberately held back—when it’s really just a limitation tied to the subscription. Support is especially frustrating. It’s often already difficult to even reach someone by phone. I’ve been kicked out of the waiting queue multiple times before a call finally connects. The call quality is very poor—apparently via a softphone—and in my case the staff were not very solution-oriented and not particularly cooperative. After many years as a loyal customer, I would have expected a lot more appreciation and better service. Honestly, one star is already too much for my experience.

The support is absolutely great—always helpful, fast, and friendly. Keep it up!

⭐⭐⭐⭐⭐ Absolute recommendation for ProvenExpert! We’ve been using ProvenExpert for about half a year now for our WingTsun school in Dieburg, and we’re genuinely impressed. The platform helps us collect customer reviews professionally, make them visible, and significantly strengthen the trust of new prospects. It’s easy to use, clear and well structured—perfect even for smaller businesses. I’d especially like to highlight the free webinar with Remo and Marcel that I was able to attend yesterday. They shared lots of valuable tips and practical strategies that you can put into action right away. In particular, their guidance on optimizing websites, increasing conversion rates, and using customer reviews in a professional way was extremely helpful. You can tell that this is driven by real experts who communicate their knowledge clearly and with a lot of dedication. For me, the webinar wasn’t just informative—it was also very motivating. Thank you to the entire ProvenExpert team for the excellent service, the great software, and the valuable training opportunities. We’re looking forward to continuing our collaboration and can recommend ProvenExpert to any business that wants to build and strengthen its online reputation professionally. Clear 5 stars! ⭐⭐⭐⭐⭐