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This company do not stand for nothing I was told the wrong information on delivery and then we got it straight in the following day $200 from my money and so-called they say that I was late just to get their $200 back from me and then I called the receiver he said he was an hour early
Thad, I am very sorry to hear about the confusion with your delivery and charge. We take concerns like this seriously and will review our delivery and billing records to understand what went wrong and how our communication failed. Thank you for bringing this to our attention, we are committed to improving our processes so this does not happen again.
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This Core Logistics are pickpockets, be careful don't do business with this company their brokers in Colombia they can't hardly speak English, and they are trained to take your money, even if you do everything right, tracking, emails, pictures they took 250 from my load for no reason OOIDA we need your help with this abusive brokerage
We're very sorry to hear about your experience and take allegations of improper charges very seriously. We will open an immediate internal investigation into your shipment and the broker involved and are committed to resolving any improper charges. Please contact our claims team directly at [email protected] or 1-800-555-0123 with your load number and documentation so we can expedite the review and, if appropriate, issue reimbursement. We work with vetted international partners and will address any language or service issues to prevent this from happening again.
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NO ONE EVER ANSWERS THE PHONE, CALLED DIFFERANT BROKER TO MOVE MY FREIGHT
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Horrible experience. Took 500 dollars off of a load said was late and that I didn’t have tracking on. Both lies called back to see what went on never heard back
I'm very sorry for your experience and for the incorrect $500 deduction and lack of response. That is unacceptable and we will investigate this immediately and correct any errors. Please contact our customer care team at 1-800-555-1234 or [email protected] with your load number so we can review and issue a refund if warranted. Thank you for bringing this to our attention.
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3 loads, I sent screen shots of tracking and sent it to them and they still keep short paying us I do not advise hauling for them.
Steve & Heather, I'm very sorry to hear about the underpayment on the three loads and that your screenshots and tracking weren't accepted. We take these matters seriously and will immediately review our payment records and the tracking you provided to determine what went wrong. If an error is identified, we will correct the payment promptly and update our procedures to prevent this from happening again. Thank you for bringing this to our attention.
Always Great work with the Company
This company gets 5 stars all the way. Would give more if I could. Not many brokers keep there word, and when an issue arised with a deduction that was not correct they handled the issue promptly. Called in got a real person on the phone and the situation was handled with promptness. Thank you. Means more to me than you know.
Patrick, thank you for the fantastic five-star review and for sharing your experience. We're glad our team promptly corrected the incorrect deduction and that you were able to reach a real person who handled it quickly. Hearing that our responsiveness meant so much to you truly matters to us. We appreciate your trust and look forward to serving you again.
Been working with Andre for 4 years now going on 5 this December, have never had any issues with them, and always got out back to get us good reloads.
Thank yall for the help on keeping our trucks moving!
Luis, thank you for your continued trust over the past four years and for the great review. We're glad Andre and the team have consistently delivered reliable reloads and kept your trucks moving. We appreciate your business and look forward to serving you for many more years.
Great experience all the time
Thank you, Best Dami, for the 5-star rating! We’re thrilled you had a great experience and appreciate your support. We look forward to serving you again soon.
Please note: The assignment of these data is based on estimates by Feedbax. These benefits are subject to change at any time at the discretion of the provider once it has adopted this company profile.
