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Instinctools

Your AI-powered Engineering Partner

4.9 39 reviews
Verified 17 References
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Profile Overview

Attractive Pricing
Minimum Budget
> €10,000
Hour Rate
€25 - €49
Company Size
201-500
Founding Year
2000
Case Studies
17
Awards
9
Spoken Languages
Deutsch (German), English (English), Polski (Polish)

About Instinctools

Feedbax Awards

Service providers ranking among the top 20 in our directories are awarded our Top Vendor recognition for the respective directory.

Feedbax Top Company award for Instinctools, category Software Development
Top Company
Software Development
2026
Feedbax Top Company award for Instinctools, category App Development
Top Company
App Development
2026
Feedbax Top Company award for Instinctools, category Web Development
Top Company
Web Development
2026
Feedbax Top Company award for Instinctools, category E-Commerce
Top Company
E-Commerce
2026
Feedbax Top Company award for Instinctools, category AI Development
Top Company
AI Development
2026
Feedbax Top Company award for Instinctools, category Full Service Digital
Top Company
Full Service Digital
2026
Feedbax Top Company award for Instinctools, category Shopify
Top Company
Shopify
2026

Rating Overview

Overall Rating

4.9
39 reviews

Rating distribution

  • 5 stars 95.5%
  • 4 stars 2.3%
  • 3 stars 2.3%
  • 2 stars 0%
  • 1 star 0%

How this provider is rated

Quality 4.9/5

Execution and Quality of the Deliverables

Planning 4.9/5

Project Planning and Meeting Deadlines

Costs 0.0/5

Value for Money

Willing to Refer 5.0/5

Collaboration and Customer Satisfaction

Have you already worked with this provider? Leave a Review

Reviews

Feedbax reviews

Have you already worked with this provider?

All Reviews

Anonymous
September 2025
5.0
Quality: 5.0
Communication: 5.0
Planning: 5.0

They consistently deliver on time, provide skilled specialists quickly, and remain open and dedicated throughout the partnership.

Our collaboration with *instinctools has been extremely positive. They not only developed a robust marketing automation tool, complete with UI, front- and backend functionality, and quality assurance, but also continue to support us through body leasing for QA across our complex sales channels. What stands out most is their ability to source high-quality specialists quickly while adapting seamlessly to our needs. The team has consistently delivered on time, honored commitments, and stayed open to feedback, demonstrating a genuine willingness to improve. Their dedication and professionalism have made them a valuable partner for us.

Read Full Review

Marketing Automation Tool Development & QA Support

Software Development, Web Designing (UI/UX)

Instinctools was hired to build a marketing automation tool for an e-commerce company. The scope included UI design, front- and backend development, QA, and ongoing body leasing for QA support across complex sales channels.

Their speed in sourcing skilled specialists, strong commitment to deadlines, and openness to feedback.

Nothing comes to mind. we’ve been highly satisfied with their performance.

GoodFirms
5.0

A great partner for our business. They combine technical expertise with clear communication, making complex topics easy to understand.

Google
5.0

*instinctools is a reliable and responsive technology partner that consistently delivers high-quality results. The team quickly integrates into the project, maintains transparent communication, and offers proactive solutions. They demonstrate strong technical expertise, flexibility, and professionalism. With international certifications and industry recognition, *instinctools is a trusted partner I recommend for digital projects.

Google
5.0

Working with *instinctools has been great. Their team is professional, creative, and really easy to work with. They listen to what you need and always deliver quality work on time. I’d definitely recommend them for any tech projects. Thank you, guys!

Google
Itay Klein, CTO at BetterCharge
August 2025
5.0
Quality: 5.0
Communication: 5.0
Planning: 5.0

Instinctools quickly understood our requirements, provided skilled resources, and helped us complete our system successfully.

Thanks to instinctools' efforts, we were able to complete our system, which is now fully ready for live customers. Their team delivered all tasks on time and consistently met our needs. We especially appreciated their ability to quickly grasp our requirements and maintain excellent follow-ups throughout the process. The developer they provided played a key role in building the API, ETL, and data layer, ensuring the system was robust and reliable. Their professionalism and efficiency made the collaboration highly valuable.

Read Full Review

Development Staff Augmentation & System Completion

Other Services

Instinctools recruited and augmented development staff for a payment recovery company. Their developer worked on building the client’s systems, including the API, ETL, and data layer.

Their quick understanding of requirements, reliable delivery, and strong follow-up.

Nothing significant the collaboration was smooth and met expectations.

GoodFirms
5.0

A solid team to work with - professional, responsive, and genuinely committed to delivering great results. Their mix of technical expertise and clear communication made the whole process smooth and productive. Highly recommend collaborating with them.

Comment by Instinctools

Thank you!

Google
Transformation Lead at Neo Medical SA
May 2025
5.0
Quality: 5.0
Communication: 5.0
Planning: 5.0
Project Costs: $10,001 - $50,000

A smooth and professionally managed migration that minimized operational disruption and exceeded our expectations.

We are highly satisfied with *instinctools' work on our recent migration project. The team ensured a seamless transition from Google Workspace and Tresorit to Microsoft 365, with minimal impact on our day-to-day operations. Their project management was efficient and well-coordinated, keeping everything on track and on schedule. Communication was excellent throughout, and their team responded promptly to any concerns or requests. We especially appreciated their flexibility in adapting to changing requirements and their deep technical knowledge, which made the process stress-free.

Read Full Review

Seamless Migration to Microsoft 365

Other Services

Instinctools was hired to migrate a medical device company’s collaboration tools from Google Workspace and Tresorit to Microsoft 365, including all specified data and user accounts.

Their responsiveness, technical expertise, and ability to manage complex migrations with minimal disruption.

No major concerns; the experience was highly positive from start to finish.

GoodFirms
5.0

Best

Comment by Instinctools

Thank you!

Google
Anonymous
April 2025
5.0
Quality: 5.0
Communication: 5.0
Planning: 5.0

Working with Instinctools was a smooth, collaborative process that resulted in a beautifully designed, high-performing website that matched our vision exactly.

We hired Instinctools to give our website a full makeover, and from the very beginning, they impressed us with their professionalism, creativity, and technical skills. They not only delivered a fresh, modern design but also ensured that the backend was robust and SEO-friendly. The team was highly transparent throughout the process, consistently met our deadlines and budget expectations, and truly went above and beyond to make sure every detail reflected our brand and business goals. Communication was clear and consistent, and their ability to seamlessly integrate our feedback made the project feel like a true partnership.

Read Full Review

Website Redesign & Development with SEO Support

Digital Marketing

Instinctools redesigned and rebuilt our website from the ground up—enhancing the UX/UI, handling both frontend and backend development, and optimizing the site for search engines.

Their design excellence, technical know-how, and collaborative approach made a huge difference.

No complaints—everything was handled professionally and to our satisfaction.

GoodFirms
Alisa Delikatna, COO at LeanSquad Software
February 2025
5.0
Quality: 5.0
Communication: 5.0
Planning: 5.0
Project Costs: $50,001 - $200,000

Our experience with Instinctools was excellent—they delivered a high-quality web app on time while maintaining clear communication and effective project management.

Working with Instinctools was a seamless and productive experience. They followed Agile methodologies, ensuring flexibility and transparency throughout the development process. Their team was highly responsive to our needs, promptly addressing any concerns or change requests. The project was well-managed, with regular progress updates and clear timelines, making it easy for us to stay informed. Ultimately, they delivered a well-built web application that met all our expectations in terms of functionality and performance.

Read Full Review

Custom Software Dev for Software Dev Company

IT Services

Instinctools developed a web application for our software development company, using Node.js for the backend and React for the frontend.

I appreciate their strong project management, technical expertise, and commitment to delivering on time while maintaining open communication.

The experience was great overall, but more proactive suggestions for optimizing the app’s scalability and performance could have added even more value.

GoodFirms

Services

Specialization

Industry Knowledge

  • Automotive and Vehicle Manufacturing 10%
  • Banking and Financial Services 10%
  • Consulting 10%
  • Energy, Water and Environment 10%
  • Education and Science 10%
  • Health and Social 10%
  • Telecommunications 10%
  • Transport and Logistics 10%
  • Advertising, Marketing & PR 10%
  • E-Commerce 10%

Client Sizes

  • Midmarket 40%
  • Enterprise 40%
  • Startups | Small Businesses 20%

Portfolio

Key Clients

  • Daimler
  • Fujitsu
  • SAP
  • Burda Digital
  • Haver & Boecker
  • Helvar
  • Swiss Red Cross
  • Acrolinx
  • Nostrum
  • VoxGen
  • CANet
  • Heinrich Schmid
  • IPwe
  • Bonnet
  • Autograph Authentic
  • Bleichert
  • DEIF

Awards & Partner Statuses

  • Top Web Development Company In Germany 2022 - TechBehemoths
  • Top Mobile Development Company in Germany 2022 - TechBehemoths
  • Top B2B Companies in Western Europe 2021 - Clutch
  • Clutch Champions Fall 2023
  • Top App Modernization Service Company in Poland 2023 - Clutch
  • Google Cloud Partner
  • OVHcloud Partner
  • Microsoft Partner
  • Top Custom Software Development company 2023 Germany - Techbehemoths

Downloads

Instinctools at a glance PDF

Projects

ML-Powered Demand Forecasting For a Canadian Ecommerce Company

Case Study by Instinctools
4.9
39 reviews
ML-Powered Demand Forecasting For a Canadian Ecommerce Company
NDA
E-Commerce
January 2024
July 2024
Software Development
-
Description

How replacing a traditional forecasting model in Excel with ML-based demand forecasting and Power BI visualization empowered a Canadian clothing retailer to step up their long-term forecasting accuracy from 23% to 92%, lower stockouts to 10%, and keep overstock within the 5% range.

Solution

The client was already using Microsoft corporate products, such as Dynamics365, Azure SQL database, etc., so they wanted to keep their tech stack consistent and opt for Azure ML. Moreover, they were also leveraging Power BI for visual insights in other departments.

However, they lacked in-house capacity and expertise to manage this software implementation initiative. Therefore, the *instinctools team was tasked with developing and integrating demand forecasting and data visualization tools into the client’s software ecosystem.

Results

  • Advanced demand forecasting with a deep learning engine at its core
  • Holistic ML model incorporating multiple internal and external data sources
  • Automated data processing and forecasting
  • High-fidelity long-term demand forecasts
  • Mitigated shortages and overstock

Read more > https://www.instinctools.com/success-stories/ml-demand-forecasting-for-an-ecommerce-company/

Do you have a similar project?

Contact the service provider and receive an appropriate offer in a timely manner.

Further case studies of the provider
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Conversational AI Chatbot For a European Bank

Intuitive Web App For Robotics Manufacturer

Intuitive Web App For Robotics Manufacturer

DITAworks Customization

DITAworks Customization

Team

Instinctools Team

Gunthilde Sohn and Alexey Spas, back in 2000, started to work as a product start-up with a small team of qualified engineers, creating a content management system. The product was introduced to their first enterprise clients in the automotive and manufacturing industries shortly after. As demand grew, the company received requests from these and other clients for software support and legacy modernization. To meet these needs, Gunthilde Sohn and Alexey Spas established the *instinctools company and expanded the team with qualified engineers, rapidly growing to a team of 400+ experts.

Video

Locations

Potomac (Head Quarter)

12430 Park Potomac Ave, Unit 122 20854 Potomac (US) +12028214280

Stuttgart

Hauptstaetter Str. 89 70178 Stuttgart (DE) +49 711 664 836 90

Mississauga

3225 Bruzan cres L5N 8E7 Mississauga (CA) +16479232808

Warsaw

Al. Jana Pawła II 27 00-867 Warsaw (PL) +48459568606
Contact Us

FAQ

What does Instinctools do?

We help businesses to modernize and innovate by tackling complex technological challenges. Instinctools experts provide the full spectrum of software development and consulting services:

From innovation consulting to implementation and support, we are committed to being a reliable technology partner that is ready to meet your technological challenges, whatever they are.

What sets Instinctools apart from the competition?

Our customers, our employees, and how we treat them make us different from others. As a technology company building digital products for our clients from the United States and Europe for over 20 years, we know that technology is only the enabler, but digital product engineering goes beyond that. Instinctools assists customers in seeing the big picture and guides them carefully and confidently on the path to success.

What is the project approach of Instinctools?

Leveraging over 20 years of experience in digital product engineering, we've developed a Delivery Framework that addresses project challenges. Rooted in DAD (Disciplined Agile Delivery) and PMBoK principles, it's robust yet adaptable to meet our clients’ specific needs. This framework guides the entire software development lifecycle, from start to finish.

Our approach effectively handles product development issues like technical complexities, inefficient teamwork, ever-evolving stakeholder requirements, and legacy code challenges. Based on the PM Handbook, an architecture-driven methodology, and strong engineering practices, *instinctools’ Delivery Framework facilitates seamless interaction between clients and our team at every project phase.

We value your time and money just as we do ours. With our unique approach, we make sure your project crosses the finish line right on schedule and meets your budget expectations. Here's how we make it happen:

  • Strategic planning. Every successful project begins with a blueprint. We map out each phase from A to Z, breaking down the project into manageable segments. This way, we can monitor progress and adapt as needed without losing sight of the end goal.
  • Agile methodology. Flexibility is key in our industry. We embrace Agile practices to respond to changes in a flash without derailing the timeline.
  • Outstanding teamwork. Our teams are composed of seasoned pros who know how to keep the wheels turning. Through seamless communication and a shared commitment to your vision, we work in harmony to keep the project on track.
  • Regular check-ins. We treasure transparency. Regular updates and check-ins with you ensure that we're always aligned with your expectations and can make timely adjustments.
  • Proactive risk management. We don't just react to challenges. We anticipate them. By identifying potential hurdles early, we strategize in advance to avoid delays, ensuring a smooth journey from start to finish.

How does Instinctools calculate scope, time & budget?

Most projects need clarification and discovery, which can look like wasting time but save your money at the end of the day.

If you want to scale your development capacity or create an MVP to the strict deadline, we can always help you as we keep 12% of our engineering team on the bench to start new projects smoothly.

Who is the typical client of Instinctools?

We work with businesses of various sizes and industries, including Manufacturing, Education, Logistics, Ecommerce, Fintech, Automotive, Ad-Tech, Healthcare, Entertainment and Media, AgTech, and Biotech.

Instinctools’ team works from development centers in Europe (Poland), LATAM, and Central Asia (Kazakhstan). Our US headquarters is located in Potomac MD, and the EU headquarters is in Stuttgart, Germany.

Doing this business for 20+ years, we guarantee a minimum of four hours of time overlap with our customers in any part of the world. When it comes to the European Union, United Kingdom, and the United States East Coast, we can guarantee from six to eight hours of time overlap.

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